What changed
Price and plan changes we found on vendors' pages, new and updated listings, calling-law changes and corrections to our own mistakes, newest first. Each entry links to its source.
85 listings checked between October 15 and October 21, 2026. RSS feed
Oct 2026
Correction
Colorado: AI disclosure rule replaced
Our table listed Colorado’s SB 24-205 duty to tell consumers they are interacting with an AI system, with a June 30, 2026 start date marked unconfirmed. SB 26-189, signed May 14, 2026, repealed and re-enacted that part of the law to cover only automated decision-making technology used in consequential decisions, so the general duty no longer applies. The Colorado row now covers HB 26-1263, signed May 29, 2026, which requires conversational AI services to say they are AI from January 1, 2027 and excludes customer service software.
Law
California: AI-voice rule for autodialed calls added
Added California Public Utilities Code 2874 (AB 2905, in force since January 1, 2025): a call that plays a prerecorded message from an automatic dialing‑announcing device must first have a live announcement that, among other things, says if the message uses a voice generated or significantly altered by AI.
Listing
PolyAI: self-serve API price published
PolyAI’s pricing page now lists a self-serve Dialog-RSN-1 API at 2 cents per connected minute. Its full voice agent platform is still priced on request.
Company
NiCE Cognigy: acquisition date added
Added the date NiCE completed its acquisition of Cognigy: September 8, 2025.
Price
Abby Connect: Starter (50 Abby Minutes) price changed
Starter (50 Abby Minutes): $165/mo to $164/mo.
Price
Moneypenny AI Receptionist: AI Answering, 25 calls removed
AI Answering, 25 calls ($69/mo, extra calls $2.49) is no longer on the pricing page.
Price
Moneypenny AI Receptionist: AI Answering, 500 calls added
AI Answering, 500 calls: $775/mo, extra calls $1.69.
Price
PolyAI: Dialog-RSN-1 API (self-serve) added
Dialog-RSN-1 API (self-serve): $0.02 per connected minute.
Fixes to our own errors are also listed on Corrections. How we check: methodology.