What changed

Price and plan changes we found on vendors' pages, new and updated listings, calling-law changes and corrections to our own mistakes, newest first. Each entry links to its source.

85 listings checked between October 15 and October 21, 2026. RSS feed

Oct 2026

  1. Correction

    Colorado: AI disclosure rule replaced

    Our table listed Colorado’s SB 24-205 duty to tell consumers they are interacting with an AI system, with a June 30, 2026 start date marked unconfirmed. SB 26-189, signed May 14, 2026, repealed and re-enacted that part of the law to cover only automated decision-making technology used in consequential decisions, so the general duty no longer applies. The Colorado row now covers HB 26-1263, signed May 29, 2026, which requires conversational AI services to say they are AI from January 1, 2027 and excludes customer service software.

    Source

  2. Law

    California: AI-voice rule for autodialed calls added

    Added California Public Utilities Code 2874 (AB 2905, in force since January 1, 2025): a call that plays a prerecorded message from an automatic dialing‑announcing device must first have a live announcement that, among other things, says if the message uses a voice generated or significantly altered by AI.

    Source

  3. Listing

    PolyAI: self-serve API price published

    PolyAI’s pricing page now lists a self-serve Dialog-RSN-1 API at 2 cents per connected minute. Its full voice agent platform is still priced on request.

    Source

  4. Company

    NiCE Cognigy: acquisition date added

    Added the date NiCE completed its acquisition of Cognigy: September 8, 2025.

    Source

  5. Price

    Abby Connect: Starter (50 Abby Minutes) price changed

    Starter (50 Abby Minutes): $165/mo to $164/mo.

    Source

  6. Price

    Moneypenny AI Receptionist: AI Answering, 25 calls removed

    AI Answering, 25 calls ($69/mo, extra calls $2.49) is no longer on the pricing page.

    Source

  7. Price

    Moneypenny AI Receptionist: AI Answering, 500 calls added

    AI Answering, 500 calls: $775/mo, extra calls $1.69.

    Source

  8. Price

    PolyAI: Dialog-RSN-1 API (self-serve) added

    Dialog-RSN-1 API (self-serve): $0.02 per connected minute.

    Source

  9. Price

    Dialzara: Done for You! added

    Done for You!: from $1,500/mo, quoted on inquiry.

    Source

Fixes to our own errors are also listed on Corrections. How we check: methodology.