My AI Front Desk (Frontdesk)
AI receptionists, AI outbound calling
My AI Front Desk, now branded Frontdesk, is an AI receptionist and customer messaging platform from AI Front Desk, Inc. It answers calls around the clock, books appointments, transfers calls and logs callers to a CRM, and it also includes SMS, web chat, email and limited outbound calling. Its pricing page lists one self-serve small-business plan and custom partner and enterprise plans, and it runs a white-label reseller program for agencies. Its homepage FAQ also describes a free plan with limited monthly usage.
- Charges by
- Per minute
- Starts at
- $99/mo (Business-in-a-Box)
- Includes
- 200 voice minutes / month, plus 20 outbound calls/day, 400 SMS, 100 chatbot conversations and 1,000 overage credits per month
- Overage
- Voice usage beyond the plan is 25 credits per minute (1 credit = $0.01, so $0.25/min). Credits auto-reload at $10 per 1,000.
- How it works
- AI only
- Free trial
- 7 days on the pricing page; the homepage FAQ also describes a free plan with limited monthly usage and no credit card
- Checked
- October 15, 2026
My AI Front Desk (Frontdesk) pricing
| Plan | Price | Includes |
|---|---|---|
| Business-in-a-Box | $99/mo | 200 voice minutes, 20 outbound calls/day, 400 SMS, 100 chatbot conversations, Zapier, 2 editor seats |
| Business-in-a-Box (annual) | $79/mo billed annually | Same as monthly; billed $948/year |
| Partner / Enterprise | Quote | Volume pricing (voice from 7 credits/min), API access, custom integrations, dedicated account manager |
- Setup fee: None stated
- Contract: No contract; cancel anytime
- Vendor pages disagree on usage rates. The pricing page gives voice overage as 25 credits/min ($0.25). The Terms of Service list $0.12/min for AI receptionist time and $0.03/min for transferred calls 'at the time of this writing', and say usage fees still apply during the free trial. The therapist landing page quotes a flat $109/month. A vendor fact sheet dated December 2025 listed different Starter and Pro plans. This record uses the current pricing page.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Yes
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Yes
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- No
- Spanish
- Yes
- Other languages
- Yes
- Web chat
- Yes
- API
- Yes
- Custom voice
- Unconfirmed
The vendor says it supports 20+ languages with automatic language detection, and it names Spanish. No full language list is published.
Integrations
- HubSpot
- Salesforce
- Pipedrive
- GoHighLevel
- Google Calendar
- Outlook Calendar
- Calendly
- Zapier
- Yardi
- RealPage
- AppFolio
- Entrata
- Buildium
- SimplePractice
- TherapyNotes
- Jane App
- CentralReach
- Shopify
- WooCommerce
- Klaviyo
As listed by My AI Front Desk (Frontdesk). Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Yes
- SOC 2
- SOC 2 Type II
- Discloses it's an AI
- Yes
- Consent capture tools
- Unconfirmed
- Do-not-call scrubbing
- No
- Calling-hour controls
- Unconfirmed
The therapist landing page says 'BAA available on every plan' and that the free trial includes a BAA. The homepage mentions signed BAAs. Neither the Terms of Service nor the pricing page mentions HIPAA, and an earlier vendor fact sheet (December 2025) said the company did not advertise HIPAA certification.
“Unconfirmed” means My AI Front Desk (Frontdesk)'s public pages don't say either way. Rules for AI phone calls
Company
- Built for
- Small business
- Industries
- Property management, Retail, Ecommerce, Behavioral health, Real estate, Financial services, Legal, Automotive
Sources
- Frontdesk pricing pricing, features. Accessed October 15, 2026
- Frontdesk homepage company, features, integrations, compliance. Accessed October 15, 2026
- Frontdesk AI receptionist features, integrations, pricing. Accessed October 15, 2026
- Frontdesk AI receptionist for therapists compliance, pricing. Accessed October 15, 2026
- Frontdesk Terms of Service company, compliance, pricing. Accessed October 15, 2026
- Frontdesk partner program affiliate. Accessed October 15, 2026
- White-label My AI Front Desk for agencies (vendor subdomain) affiliate, pricing. Accessed October 15, 2026
- My AI Front Desk pricing and usage fact sheet (vendor subdomain) pricing, compliance. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
My AI Front Desk (Frontdesk) alternatives
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- NextPhoneFlat monthly, from $199/mo
- Dialpad AI Receptionist (Dialpad Resolve AI Agents)Per call, from See pricing
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