Atoms is Smallest.ai’s platform for building voice agents that answer and place phone calls, using a no-code builder or APIs and SDKs. Agents run on numbers rented through the platform or on the customer’s own SIP trunk, and Smallest.ai markets them for support, sales, bookings and outbound campaigns. Pay-as-you-go billing charges a $0.01 per minute hosting fee plus separately priced speech-to-text, language model, voice and telephony, and an Enterprise plan is quoted.

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Smallest.ai Atoms pricing

Smallest.ai Atoms's entry rate is $0.01 a minute, a platform fee: speech recognition, the AI model, the voice and phone minutes are billed separately.

PlanPriceIncludes
Pay as you go$0/moHosting $0.01/min; speech-to-text ~$0.009/min; LLM at cost; text-to-speech ~$0.09/min; numbers $10/month each; 20 concurrent calls with no extra concurrency; unlimited agents; $10 free credits
EnterpriseQuote$0.09-$0.21/min depending on models; custom concurrency; HIPAA zero data retention, SOC 2 and SSO included; 99.99% uptime SLA; dedicated infrastructure
  • Contract: Pay as you go has no commitments or long-term contracts; Enterprise pricing is tailored
  • Smallest.ai’s agent pricing page lists a flat hosting fee of $0.01 per minute (‘Smallest Hosting Fees’) on Pay as you go and prices each other layer separately: speech-to-text about $0.009/min, LLMs at cost (ChatGPT 4.0 about $0.0448/min, ChatGPT 4.1 $0.045/min, ChatGPT 5.2 $0.056/min), text-to-speech about $0.09/min, or a speech-to-speech model at cost (ChatGPT Realtime about $0.10/min, ChatGPT Realtime Mini about $0.02/min) in place of the separate layers. Renting a phone number costs $10 per number per month; bring-your-own telephony is ‘At Cost’. The page’s price-per-call line reads ‘As low as $0.05/minute’ and, for Enterprise, ‘$0.09 - $0.21/minute’ depending on the models; it does not show how the $0.05 figure is built. Pay-as-you-go add-ons: HIPAA zero data retention $1,000/month, PII removal $0.01/min, knowledge base $3/GB/user and $2 per 1,000 queries. Concurrency is capped at 20 calls on Pay as you go.

What it does

Answers inbound calls
Yes
Places outbound calls
Yes
Books appointments
Yes
Warm transfer to a person
Yes
Text follow-up
Unconfirmed
Call recording
Yes
Transcripts
Yes
CRM sync
Yes
Keep your number (porting)
Unconfirmed
Spanish
Yes
Other languages
Yes
Web chat
Unconfirmed
API
Yes
Custom voice
Yes

The voice agents page says voices are available in 31 languages (it also cites 15+ text-to-speech and 38 speech-to-text languages). The Atoms FAQ names English, Spanish, French, German, Portuguese and Hindi and says available languages depend on the selected voice.

Integrations

As listed by Smallest.ai Atoms. Integrations not listed may still be possible through an API or Zapier.

Security and compliance

Signs a HIPAA BAA
Yes
SOC 2
Type II
Discloses it's an AI
Unconfirmed
Consent capture tools
Unconfirmed
Do-not-call scrubbing
Unconfirmed
Calling-hour controls
Unconfirmed

The Atoms FAQ answers ‘Do you sign HIPAA BAAs?’ with yes, on Enterprise plans with Zero Data Retention enabled, and points to sales@smallest.ai. The agents pricing page separately lists HIPAA zero data retention as a $1,000/month add-on on Pay as you go and does not say whether a BAA comes with that add-on.

“Unconfirmed” means Smallest.ai Atoms's public pages don't say either way. Rules for AI phone calls

Company

Built for
Small business, Enterprise
Industries
Medical, Real estate, Hospitality, Automotive, Financial services, Ecommerce
Built on
Smallest.ai’s own Pulse speech-to-text (named on the pricing page), with LLMs billed at cost (the pricing page lists ChatGPT 4.0, 4.1 and 5.2) or OpenAI Realtime speech-to-speech models.

Sources

  1. Smallest.ai voice agent pricing pricing, compliance. Accessed October 22, 2026
  2. Smallest.ai voice agents features, compliance, company. Accessed October 22, 2026
  3. Atoms docs: FAQ compliance, features, integrations, pricing. Accessed October 22, 2026
  4. Atoms docs: calling features. Accessed October 22, 2026
  5. Atoms docs: built-in actions features. Accessed October 22, 2026
  6. Atoms docs: phone numbers features, integrations. Accessed October 22, 2026
  7. Smallest.ai: Series A announcement (Oct 5, 2026) company. Accessed October 22, 2026
  8. Smallest.ai terms of service company. Accessed October 22, 2026

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