Hyro
AI customer service agents, AI receptionists
Hyro sells AI voice and chat agents to health systems and health plans to automate patient and member contact-center traffic, including scheduling, prescription refill requests, provider search and routing. It connects to Epic, Salesforce and major contact-center platforms and also runs outbound voice and text campaigns. It is sold by quote to large organizations.
- Charges by
- Quote only
- Starts at
- Quote
- How it works
- AI with human backup
- Checked
- October 15, 2026
Pricing
No prices are published. Hyro's scope-of-work page lists packages (Voice Core Platform, Web Core Platform, Scheduling Management, Rx Management) without prices. Its ARMR outreach agent for ACA and Medicaid re-enrollment was announced as complimentary.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Yes
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Unconfirmed
- Transcripts
- Unconfirmed
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Yes
- Other languages
- Unconfirmed
- Web chat
- Yes
- API
- Unconfirmed
- Custom voice
- Unconfirmed
Hyro's scope-of-work page lists English and Spanish. Its FQHC offering is described as 'multilingual AI' without naming other languages.
Integrations
As listed by Hyro. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Yes
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Unconfirmed
Hyro's End User License Agreement (updated August 2026) includes a Business Associate Agreement as Exhibit A that binds the parties on acceptance, with no separate signature. That EULA covers customers who buy through resellers; terms for direct enterprise contracts are not published. Hyro describes its agents as HIPAA compliant.
“Unconfirmed” means Hyro's public pages don't say either way. Rules for AI phone calls
Company
- Headquarters
- New York, NY
- Founded
- 2018
- Built for
- Enterprise
- Industries
- Medical
Sources
- Hyro platform features, integrations, pricing. Accessed October 15, 2026
- Hyro for healthcare providers features, integrations. Accessed October 15, 2026
- Hyro for healthcare payers features. Accessed October 15, 2026
- Hyro scope of work features, integrations, pricing. Accessed October 15, 2026
- Hyro responsible AI compliance. Accessed October 15, 2026
- Hyro end user license agreement (with BAA exhibit) compliance, company. Accessed October 15, 2026
- Hyro press release: Fierce 15 of 2026 (March 9, 2026) company, compliance. Accessed October 15, 2026
- Hyro launches Proactive Px with ARMR agent (Sept 3, 2025) features, pricing. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
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