Moneypenny AI Receptionist
AI receptionists
Moneypenny is a call-answering company that sells live receptionist plans and an AI receptionist. The AI answers calls forwarded to a Moneypenny number around the clock, answers FAQs, qualifies leads, books appointments and routes calls, then sends transcripts by email or text. When a caller asks for a person, sounds frustrated, or the call is complex or high-value, it escalates to Moneypenny's live receptionists or the client's own staff. US AI plans are priced by calls per month.
- Charges by
- Per call
- Starts at
- $69/mo (25 calls)
- Includes
- 25 calls / month
- Overage
- $2.49 per extra call on the 25-call plan, falling to $1.89 per extra call on the 250-call plan
- How it works
- AI with human backup
- Checked
- October 15, 2026
Moneypenny AI Receptionist pricing
| Plan | Price | Includes |
|---|---|---|
| 25 calls | $69/mo | 25 calls; extra calls $2.49 |
| 50 calls | $99/mo | 50 calls; extra calls $2.39 |
| 100 calls | $199/mo | 100 calls; extra calls $2.19 |
| 250 calls | $435/mo | 250 calls; extra calls $1.89 |
- Contract: No contract; 30 days' notice to cancel, effective from the next billing date
- These call-based plans appear under the 'AI Answering' toggle on Moneypenny's US pricing page and list a reporting dashboard and human escalation; the minute-based plans ($165 to $985/month) are the separate 'People Answering' live receptionist service. Each price is labeled 'Original price' without explanation. The page does not say whether calls escalated to a live Moneypenny receptionist cost extra. Calls are forwarded from the existing business number to a Moneypenny number; Moneypenny says forwarding is free. The UK AI receptionist page says 'from £49 a month'.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Unconfirmed
- Books appointments
- Yes
- Warm transfer to a person
- Unconfirmed
- Text follow-up
- Unconfirmed
- Call recording
- Unconfirmed
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Unconfirmed
- Other languages
- Unconfirmed
- Web chat
- Unconfirmed
- API
- Unconfirmed
- Custom voice
- Yes
Moneypenny's AI receptionist pages do not list supported languages. Bilingual answering is offered as a separate live-receptionist service.
Integrations
As listed by Moneypenny AI Receptionist. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Unconfirmed
The US AI receptionist page describes encryption, access controls, audit logs, GDPR and CCPA, but does not mention HIPAA or a BAA.
“Unconfirmed” means Moneypenny AI Receptionist's public pages don't say either way. Rules for AI phone calls
Company
- Built for
- Small business
- Industries
- Legal, Real estate, Automotive, Hospitality
Sources
- Moneypenny US AI Receptionist features, integrations, compliance. Accessed October 15, 2026
- Moneypenny US plans and pricing pricing. Accessed October 15, 2026
- Moneypenny blog: AI Receptionist fully launched (Sept 2025, updated July 2026) status, features. Accessed October 15, 2026
- Moneypenny UK AI Receptionist features, pricing, integrations. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
Moneypenny AI Receptionist alternatives
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- RosiePer minute, from $49/mo
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