Giga sells AI customer support agents for voice, chat and email to large companies in industries such as banking, telecom, healthcare and hospitality. Its voice agents answer calls in 90+ languages, can schedule and place callbacks themselves, and hand cases that need judgment to a human with the details already gathered. Where a system has no API, a Browser Agent operates the software the way staff do. Giga does not publish prices and offers an eight-week enterprise pilot priced by order form.
Giga pricing
No prices, plans or billing unit are published and the site has no pricing page; its only call to action is ‘See a demo’. The Enterprise Pilot Terms say the pilot is provided at the cost in the pilot order form and that Giga has no obligation to continue after it ends.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Yes
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Unconfirmed
- Call recording
- Unconfirmed
- Transcripts
- Unconfirmed
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Unconfirmed
- Other languages
- Yes
- Web chat
- Yes
- API
- Unconfirmed
- Custom voice
- Yes
Giga’s voice, healthcare, retail and fintech pages say 90+ languages (with mid-call switching), while its telecom page and Series A post say 99. No supported-language list is published, and Spanish is not named.
Integrations
As listed by Giga. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Yes
- SOC 2
- Type II
- Discloses it's an AI
- Unconfirmed
Giga’s healthcare page FAQ (‘Is Giga HIPAA-compliant, and will you sign a BAA?’) answers ‘Yes. PHI is handled under a signed BAA: access controls, audit logging, encryption, redaction.’ The page says clinical calls are routed to the customer’s nurses rather than handled autonomously.
“Unconfirmed” means Giga's public pages don't say either way. Rules for AI phone calls
Company
- Headquarters
- San Francisco, CA
- Built for
- Enterprise
- Industries
- Financial services, Software, Retail, Telecom, Medical, Logistics, Hospitality, Automotive, Insurance, Utilities
Sources
- Giga voice experience features, compliance. Accessed October 21, 2026
- Giga platform features, compliance. Accessed October 21, 2026
- Giga omnichannel support features. Accessed October 21, 2026
- Giga news: Scheduled callbacks for voice agents (Aug 11, 2026) features. Accessed October 21, 2026
- Giga news: A natural voice at every turn (Sep 10, 2026) features. Accessed October 21, 2026
- Giga industries company. Accessed October 21, 2026
- Giga for healthcare compliance, features, integrations. Accessed October 21, 2026
- Giga for banking and financial services integrations, features. Accessed October 21, 2026
- Giga for fintech features. Accessed October 21, 2026
- Giga for telecom features. Accessed October 21, 2026
- Giga for hospitality integrations, features. Accessed October 21, 2026
- Giga for freight and logistics integrations. Accessed October 21, 2026
- Giga for software and technology integrations. Accessed October 21, 2026
- Giga Enterprise Pilot Terms pricing. Accessed October 21, 2026
- Contact Giga pricing, compliance. Accessed October 21, 2026
- Giga Trust Center compliance. Accessed October 21, 2026
- Giga news: Giga Series A (Nov 5, 2025) company. Accessed October 21, 2026
- Giga terms of service company. Accessed October 21, 2026
- Giga privacy policy company, compliance. Accessed October 21, 2026
- Giga careers company. Accessed October 21, 2026
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