Beside
AI receptionists
Beside Phone is a business phone app for iOS, Android and the web with a built-in AI receptionist aimed at trades and local service businesses. The AI answers inbound calls around the clock, captures caller details, checks a Google or Outlook calendar to book appointments, texts confirmations, and sends a summary and transcript of each call. Plans are a flat monthly fee per business, with either a capped or an unlimited number of AI-answered calls.
- Charges by
- Flat monthly
- Starts at
- $29/mo (Baseline)
- Includes
- 30 AI Receptionist calls / month on Baseline; unlimited on Unlimited
- Overage
- No per-call overage; on Baseline, calls past the 30-call limit go to standard voicemail for the rest of the billing period
- How it works
- AI only
- Free trial
- 7 days on the Unlimited plan (payment method required); none on Baseline
- Checked
- October 15, 2026
Beside pricing
| Plan | Price | Includes |
|---|---|---|
| Baseline | $29/mo | 30 AI Receptionist calls per month; one line; team access up to 20 seats |
| Unlimited | $99/mo | Unlimited AI Receptionist calls; one line; team access up to 20 seats |
| Beside plan (in-app, per seat) | $29.99/mo | Per-seat plan sold in the mobile app for Android and Canadian customers; one line per seat |
- Web plans are priced per business, not per user. Extra phone lines cost $4.99/month. In-app plans (Android and Canada) are priced per seat at $29.99/month or $199.99/year, and Beside says the offer and currency shown at purchase may differ. Beside's help center also lists a legacy 'Business' plan at $49.99/month or $299.99/year. Trial texting is capped at 15 messages. Beside separately sells a credit-based 'Beside agent' workspace ($99 and $249.99/month) for marketing and admin tasks; that product is not covered here.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Unconfirmed
- Books appointments
- Yes
- Warm transfer to a person
- Unconfirmed
- Text follow-up
- Yes
- Call recording
- Unconfirmed
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- Yes
- Spanish
- Yes
- Other languages
- Yes
- Web chat
- Unconfirmed
- API
- Unconfirmed
- Custom voice
- Yes
Beside lists English, Spanish, French and Portuguese for AI Receptionist calls and texts.
Integrations
- Google Calendar
- Outlook Calendar
- HubSpot
- Attio
- Follow Up Boss
- Google Contacts
- Google Sheets
- Microsoft Teams
As listed by Beside. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Unconfirmed
Beside's AI receptionist, phone and pricing pages do not mention HIPAA or a BAA.
“Unconfirmed” means Beside's public pages don't say either way. Rules for AI phone calls
Company
- Built for
- Small business
- Industries
- Real estate, Plumbing, HVAC, Salons and spas, Insurance
Sources
- Beside Phone pricing (Markdown version of beside.com/phone/pricing) pricing, features. Accessed October 15, 2026
- Beside AI Receptionist features, integrations, pricing. Accessed October 15, 2026
- Beside Help Center: Plans and pricing pricing. Accessed October 15, 2026
- Beside Phone overview features. Accessed October 15, 2026
- Beside agent workspace pricing (separate product) pricing. Accessed October 15, 2026
- About Beside company. Accessed October 15, 2026
- Beside site index (llms.txt) company. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
Beside alternatives
- NextPhoneFlat monthly, from $199/mo
- DialzaraPer minute, from $29/mo
- Nextiva XBert AI ReceptionistPer call, from $99/mo
- UpfirstPer call, from $24.95/mo
- Zoom Virtual Agent ReceptionistFlat monthly, from $25/mo
- Dialpad AI Receptionist (Dialpad Resolve AI Agents)Per call, from See pricing