Beside

AI receptionists

Beside Phone is a business phone app for iOS, Android and the web with a built-in AI receptionist aimed at trades and local service businesses. The AI answers inbound calls around the clock, captures caller details, checks a Google or Outlook calendar to book appointments, texts confirmations, and sends a summary and transcript of each call. Plans are a flat monthly fee per business, with either a capped or an unlimited number of AI-answered calls.

Visit BesidePricing page

Charges by
Flat monthly
Starts at
$29/mo (Baseline)
Includes
30 AI Receptionist calls / month on Baseline; unlimited on Unlimited
Overage
No per-call overage; on Baseline, calls past the 30-call limit go to standard voicemail for the rest of the billing period
How it works
AI only
Free trial
7 days on the Unlimited plan (payment method required); none on Baseline
Checked
October 15, 2026

Beside pricing

PlanPriceIncludes
Baseline$29/mo30 AI Receptionist calls per month; one line; team access up to 20 seats
Unlimited$99/moUnlimited AI Receptionist calls; one line; team access up to 20 seats
Beside plan (in-app, per seat)$29.99/moPer-seat plan sold in the mobile app for Android and Canadian customers; one line per seat
  • Web plans are priced per business, not per user. Extra phone lines cost $4.99/month. In-app plans (Android and Canada) are priced per seat at $29.99/month or $199.99/year, and Beside says the offer and currency shown at purchase may differ. Beside's help center also lists a legacy 'Business' plan at $49.99/month or $299.99/year. Trial texting is capped at 15 messages. Beside separately sells a credit-based 'Beside agent' workspace ($99 and $249.99/month) for marketing and admin tasks; that product is not covered here.

What it does

Answers inbound calls
Yes
Places outbound calls
Unconfirmed
Books appointments
Yes
Warm transfer to a person
Unconfirmed
Text follow-up
Yes
Call recording
Unconfirmed
Transcripts
Yes
CRM sync
Yes
Keep your number (porting)
Yes
Spanish
Yes
Other languages
Yes
Web chat
Unconfirmed
API
Unconfirmed
Custom voice
Yes

Beside lists English, Spanish, French and Portuguese for AI Receptionist calls and texts.

Integrations

As listed by Beside. Integrations not listed may still be possible through an API or Zapier.

Security and compliance

Signs a HIPAA BAA
Unconfirmed
SOC 2
Unconfirmed
Discloses it's an AI
Unconfirmed

Beside's AI receptionist, phone and pricing pages do not mention HIPAA or a BAA.

“Unconfirmed” means Beside's public pages don't say either way. Rules for AI phone calls

Company

Built for
Small business
Industries
Real estate, Plumbing, HVAC, Salons and spas, Insurance

Sources

  1. Beside Phone pricing (Markdown version of beside.com/phone/pricing) pricing, features. Accessed October 15, 2026
  2. Beside AI Receptionist features, integrations, pricing. Accessed October 15, 2026
  3. Beside Help Center: Plans and pricing pricing. Accessed October 15, 2026
  4. Beside Phone overview features. Accessed October 15, 2026
  5. Beside agent workspace pricing (separate product) pricing. Accessed October 15, 2026
  6. About Beside company. Accessed October 15, 2026
  7. Beside site index (llms.txt) company. Accessed October 15, 2026

Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.

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