Aircall AI Voice Agent is a no-code AI phone agent from Aircall, the cloud phone system company. It answers inbound calls, places outbound calls triggered by events such as a new lead or an upcoming appointment, collects caller details, books appointments, updates connected tools and transfers callers to staff. Aircall says it works with or without an Aircall phone system, so no Aircall phone plan is required. It is billed per minute, with a free monthly allowance, pay-as-you-go and prepaid bundles.

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Aircall AI Voice Agent pricing

Aircall AI Voice Agent charges $0.49 a minute pay as you go ($0.39 past 2,500 minutes) or prepaid bundles from $175 for 500 minutes, with no Aircall phone plan required.

PlanPriceIncludes
Try AI Voice Agents$0/mo100 minutes at sign-up, then 50 included minutes per month
Pay-As-You-GoQuote$0.49/min up to 2,500 min, then $0.39/min; language model, voice and telephony included
Prepaid Bundle 500 min$175/mo500 minutes per month
Prepaid Bundle 2,500 min$725/mo2,500 minutes per month
Prepaid Bundle 10,000+ minQuoteFrom 10,000 minutes per month; custom rates starting from $0.19/minute per the pricing FAQ
  • Contract: No contract, no minimum usage, cancel anytime (AI Voice Agent page)
  • No Aircall phone plan is required, so no base plan cost is included in the starting price: the AI Voice Agent page says the agents ‘work with or without an Aircall phone system’, and the help center says it does not require the Aircall AI paid add-on and bills by usage in minutes. Aircall’s seat plans are shown on its pricing page as Essentials at $30 and Professional at $50 per license per month (3-user minimum, with a ‘save 25% by paying annually’ toggle), and Essentials and Professional include 50 AI Voice Agent minutes per month. Per-minute pricing covers the language model, voice and telephony. Pay-as-you-go is tiered: $0.49 per minute up to 2,500 minutes, then $0.39 per minute above 2,500. Prepaid bundles are $175 for 500 minutes and $725 for 2,500 minutes per month, and 10,000 or more minutes are quoted, with custom rates ‘starting from $0.19/minute’ per the pricing FAQ. No overage rate is published for the bundles. Aircall’s main pricing page also shows a standalone AI Voice Agents card at ‘$100 per month minimum’, which does not match the $0 Try plan and ‘no minimum usage’ on the AI Voice Agent page; the two pages are not reconciled. Aircall’s AI Messaging Agents are priced separately at $0.15 to $0.35 per conversation. Prices are the U.S. figures.

What it does

Answers inbound calls
Yes
Places outbound calls
Yes
Books appointments
Yes
Warm transfer to a person
Yes
Live receptionists on staff
No
Text follow-up
Yes
Call recording
Yes
Transcripts
Yes
CRM sync
Yes
Keep your number (porting)
Unconfirmed
Spanish
Yes
Other languages
Yes
Web chat
Unconfirmed
API
Yes
Custom voice
Yes

The AI Voice Agent page says agents speak 38 languages with a choice of accents. The help center overview lists 25 generally available languages (including English, Spanish, French, German, Hebrew and Greek) and 11 in beta (including Mandarin, Japanese, Korean and Hindi). Calls in Lithuanian, Latvian and Estonian do not produce transcripts, summaries or coaching insights.

Integrations

As listed by Aircall AI Voice Agent. Integrations not listed may still be possible through an API or Zapier.

Security and compliance

Signs a HIPAA BAA
Yes
SOC 2
Type II
Discloses it's an AI
Unconfirmed
Consent capture tools
Unconfirmed
Do-not-call scrubbing
Unconfirmed
Calling-hour controls
Yes

Aircall’s AI Voice Agent page says ‘HIPAA support available through a Business Associate Agreement on request’. Aircall’s security page lists HIPAA among its badges without describing a BAA, and does not address the AI Voice Agent specifically.

“Unconfirmed” means Aircall AI Voice Agent's public pages don't say either way. Rules for AI phone calls

Company

Built for
Small business, Mid-market, Enterprise
Industries
Ecommerce, Retail, Software, Fitness, Real estate, Hospitality

Sources

  1. Aircall AI Voice Agent pricing, features, integrations, compliance. Accessed October 21, 2026
  2. Aircall pricing pricing. Accessed October 21, 2026
  3. Aircall AI Receptionist features, pricing. Accessed October 21, 2026
  4. Aircall security compliance. Accessed October 21, 2026
  5. Aircall trust center compliance. Accessed October 21, 2026
  6. Aircall press release: AI Voice Agent launch (April 9, 2025) company, pricing. Accessed October 21, 2026
  7. Aircall blog: Outbound AI Virtual Agent (April 21, 2026) features, pricing. Accessed October 21, 2026
  8. Aircall help center: AI Voice Agent overview pricing, features. Accessed October 21, 2026
  9. Aircall help center: AI Voice Agent FAQs features. Accessed October 21, 2026
  10. Aircall help center: context sharing during a live transfer features. Accessed October 21, 2026
  11. Aircall help center: recordings, transcripts and CRM sync on transferred calls features. Accessed October 21, 2026
  12. Aircall help center: Outbound AI Voice Agent setup guide features, compliance. Accessed October 21, 2026
  13. Aircall help center: AI Voice Agent use cases features, integrations. Accessed October 21, 2026
  14. Aircall developer docs: AI-powered outbound calls features. Accessed October 21, 2026
  15. Aircall developer docs: Discover Aircall AI features. Accessed October 21, 2026
  16. Aircall affiliate program affiliate. Accessed October 21, 2026
  17. Aircall legal center company. Accessed October 21, 2026

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