AI Voice Agent Vendors

What changed in October 2026

35 changes in October 2026 so far: 5 price or plan changes, 21 new listings, 6 listing updates, 1 calling laws and 2 corrections.

106 listings were checked against the vendor's own pages this month. Each change below links to its source.

Price and plan changes

  1. Abby Connect: Starter (50 Abby Minutes) price changed

    Starter (50 Abby Minutes): $165/mo to $164/mo.

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  2. Moneypenny AI Receptionist: AI Answering, 25 calls removed

    AI Answering, 25 calls ($69/mo, extra calls $2.49) is no longer on the pricing page.

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  3. Moneypenny AI Receptionist: AI Answering, 500 calls added

    AI Answering, 500 calls: $775/mo, extra calls $1.69.

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  4. PolyAI: Dialog-RSN-1 API (self-serve) added

    Dialog-RSN-1 API (self-serve): $0.02 per connected minute.

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  5. Dialzara: Done for You! added

    Done for You!: from $1,500/mo, quoted on inquiry.

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New listings

  1. Vida added

    Vida’s AI receptionist, scheduler, support and lead follow-up agents: plans from $250 a month per agent plus $0.15 a voice minute, $0.06 an outbound text and AI tokens. SOC 2 Type II; BAAs with its Advanced Privacy add-on.

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  2. Smallest.ai Atoms added

    Smallest.ai’s voice agent platform: a $0.01-a-minute hosting fee on pay as you go, with speech-to-text, the model, voice and telephony priced separately, and $10 in free credits. BAAs on Enterprise with zero data retention.

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  3. Deepgram Voice Agent API added

    Deepgram’s API that combines speech-to-text, LLM orchestration and text-to-speech for developers building voice agents: $0.075 a minute on pay as you go, $200 in free credit. BAAs for Enterprise customers.

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  4. Twilio ConversationRelay added

    Twilio’s building block for running your own voice agent on Twilio calls: $0.07 a minute, with voice minutes and numbers billed separately, and $15 in trial credit. BAAs with Security or Enterprise Edition.

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  5. Bolna added

    Bolna’s voice agent platform, focused on Indian languages: from $0.06 a minute with its bundled models, plus telephony and a platform fee, and $5 in free credits.

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  6. Leaping AI added

    Leaping AI’s voice agents for call centers, focused on home improvement and home services: lead callbacks, outbound lists, after-hours answering and booking. Quote only.

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  7. Uniphore Self-Service Agent added

    Uniphore’s AI agent for customer conversations over voice and chat, with hand-off to a human agent. Quote only; Uniphore says it is SOC 2 Type II certified, and its help center says the product is currently available only to selected customers.

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  8. Crescendo added

    Crescendo pairs AI agents that handle phone calls, chat, email and text with human support agents it employs. No published prices; its pages describe paying for resolutions. SOC 2 Type II per its home page.

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  9. Podium AI Employee added

    Podium’s AI Employee answers calls with voice AI and books onto the calendar or dispatch board, sold as Larry for home services and Jerry for car dealerships. Pricing is by quote; Podium’s terms apply its BAA to HIPAA covered entities.

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  10. Housecall Pro CSR AI added

    Housecall Pro’s AI phone agent answers forwarded calls and books jobs onto the Housecall Pro calendar. It’s a paid add-on to a Housecall Pro plan with no published price; callers can be passed to Housecall Pro’s own live agents with a separate HCP Assist subscription.

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  11. Ultravox added

    Ultravox’s voice agent platform, now owned by Inworld AI: $0.05 a minute on pay as you go (first 30 minutes free) or with the $100-a-month Pro plan, with SIP minutes billed separately; BAAs on Enterprise.

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  12. Aircall AI Voice Agent added

    Aircall’s AI voice agent, usable with or without an Aircall phone plan: a free tier with 50 minutes a month, $0.49 a minute pay as you go, or prepaid bundles from $175 for 500 minutes.

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  13. Regal added

    Regal’s AI voice agents for outbound and contact-center calls. Prices are quoted; one of its pages says it signs BAAs.

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  14. Sonant added

    Sonant’s AI receptionist for insurance agencies, priced by quote based on call volume.

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  15. Jobber Receptionist added

    Jobber’s AI receptionist for home service businesses: included in the Plus plan ($499 a month) or a $29 monthly add-on to Core, Connect and Grow, with a per-conversation charge past the allowance.

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  16. ServiceTitan AI Voice Agent added

    ServiceTitan’s AI phone agent for trades that run on ServiceTitan. It books jobs against ServiceTitan capacity; prices aren’t published, and its help articles describe it as Early Access.

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  17. Yelp Host added

    Yelp’s AI phone agent for restaurants: reservations, waitlist, takeout orders and questions, from $249 a month (Basic, with call limits) or $399 (Plus, unlimited calls).

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  18. Giga added

    Enterprise AI support agents for voice, chat and email. Prices aren’t published; its healthcare page says patient information is handled under a signed BAA.

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  19. Cresta added

    Cresta’s AI Agent for enterprise contact centers, which connects to an existing phone platform and hands calls to human agents. Prices aren’t published.

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  20. ASAPP added

    ASAPP’s GenerativeAgent for enterprise contact centers, handling voice and chat conversations. Prices aren’t published.

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  21. Yellow.ai added

    Yellow.ai’s Nexus platform, including Nexus VOX voice agents for inbound and outbound calls. Prices aren’t published.

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Listing updates

  1. Talkdesk: signs a HIPAA BAA

    Talkdesk’s master subscription agreement (section 15.1.2) says it enters into a business associate agreement with customers subject to HIPAA. We had this as unconfirmed.

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  2. Observe.AI: signs a HIPAA BAA; SOC 2 Type II

    Observe.AI publishes its business associate agreement for HIPAA covered entities, and its trust page lists SOC 2 Type II (certified). Both were unconfirmed.

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  3. Beside: SOC 2 Type II

    Beside’s help center says it is SOC 2 Type II certified by an independent auditor. We had this as unconfirmed.

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  4. Decagon: SOC 2 Type II

    A Decagon guide says its platform includes SOC 2 Type II compliance. We had this as unconfirmed.

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  5. PolyAI: self-serve API price published

    PolyAI’s pricing page now lists a self-serve Dialog-RSN-1 API at 2 cents per connected minute. Its full voice agent platform is still priced on request.

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  6. NiCE Cognigy: acquisition date added

    Added the date NiCE completed its acquisition of Cognigy: September 8, 2025.

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Calling laws

  1. California: AI-voice rule for autodialed calls added

    Added California Public Utilities Code 2874 (AB 2905, in force since January 1, 2025): a call that plays a prerecorded message from an automatic dialing‑announcing device must first have a live announcement that, among other things, says if the message uses a voice generated or significantly altered by AI.

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Corrections

  1. Retell AI: what its $0.07 rate covers

    Our comparison pages said Retell AI’s $0.07-a-minute rate includes the AI model and the voice. Retell builds the price from separate charges: $0.055 a minute for its voice infrastructure plus the model and voice you choose, so $0.07 is the total with the lowest-priced options and others cost more. Phone minutes through Retell are extra. The pages now say so.

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  2. Colorado: AI disclosure rule replaced

    Our table listed Colorado’s SB 24-205 duty to tell consumers they are interacting with an AI system, with a June 30, 2026 start date marked unconfirmed. SB 26-189, signed May 14, 2026, repealed and re-enacted that part of the law to cover only automated decision-making technology used in consequential decisions, so the general duty no longer applies. The Colorado row now covers HB 26-1263, signed May 29, 2026, which requires conversational AI services to say they are AI from January 1, 2027 and excludes customer service software.

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All changes, the RSS feed or the CSV.