Uniphore Self-Service Agent alternatives
Uniphore Self-Service Agent prices by quote. These 12 AI customer service agents are the closest matches on who they serve and how they work. Below the table, each one's main differences from Uniphore Self-Service Agent.
At a glance
- Signs a HIPAA BAA
- Observe.AI, Giga, Talkdesk AI Agents (Autopilot), PolyAI and Regal
| Vendor | Charges by | Starts at | How it works | HIPAA BAA | Checked |
|---|---|---|---|---|---|
| Uniphore Self-Service AgentThis vendor | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| ASAPP | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Observe.AI | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Kore.ai | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Yellow.ai | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Giga | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Cresta | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Talkdesk AI Agents (Autopilot) | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Sierra | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Posh | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Replicant | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| PolyAI | Per minute | Quote | AI with human backup | Yes | Oct 2026 |
| Regal | Quote only | Quote | AI only | Yes | Oct 2026 |
How each differs from Uniphore Self-Service Agent
- ASAPP
- Lists Spanish.In common: both name insurance, financial services, telecom and 1 more industry they serve; both list Genesys.
- Observe.AI
- Says it signs a HIPAA BAA.In common: both name financial services, insurance and utilities among the industries they serve.
- Kore.ai
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.In common: both name financial services, insurance and telecom among the industries they serve; both list Genesys, Five9, NICE CXone and 2 more integrations.
- Yellow.ai
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.In common: both name financial services, insurance and utilities among the industries they serve; both list Genesys.
- Giga
- Says it signs a HIPAA BAA.In common: both name financial services, telecom, insurance and 1 more industry they serve; both list Salesforce.
- Cresta
- Lists Spanish.In common: both name financial services, insurance and telecom among the industries they serve; both list Five9, Genesys and NICE CXone.
- Talkdesk AI Agents (Autopilot)
- Says it signs a HIPAA BAA; lists Spanish.In common: both name financial services, insurance and utilities among the industries they serve; both list Salesforce and ServiceNow.
- Sierra
- Charges for agreed outcomes, such as a resolved support conversation, a saved cancellation or an upsell, and in most cases not for escalated conversations.In common: both name financial services and telecom among the industries they serve; both list Five9 and Genesys.
- Posh
- Lists Spanish.In common: both name financial services among the industries they serve; both list NICE CXone and Five9.
- Replicant
- Charges a custom fee based on volume and requirements, with services usually bundled in; lists Spanish.In common: both name insurance and financial services among the industries they serve; both list Genesys, NICE CXone, Five9 and 2 more integrations.
- PolyAI
- Charges per minute for its voice agent platform, quoted by sales; its self-serve model API is 2 cents a connected minute; says it signs a HIPAA BAA.In common: both name financial services, insurance, telecom and 1 more industry they serve; both list Five9, Genesys, Salesforce and 1 more integration.
- Regal
- Says it signs a HIPAA BAA; lists Spanish.In common: both name insurance and financial services among the industries they serve; both list Salesforce and Five9.
Each line comes from the two listings, which link their sources. Back to the Uniphore Self-Service Agent profile
Questions
Which Uniphore Self-Service Agent alternatives sign a HIPAA BAA?
Observe.AI, Giga, Talkdesk AI Agents (Autopilot), PolyAI and Regal say they sign a business associate agreement. The others here don't say, or say they don't.