Replicant
AI customer service agents
Replicant sells AI agents that take customer service calls for enterprise contact centers, with chat and SMS on the same platform. Its agents run on the customer's existing phone and contact-center systems, handle requests such as payments, bookings, status checks and claims, and pass calls to live agents with a summary when needed. A separate Conversation Intelligence product analyzes contact-center conversations. Pricing is quoted by sales.
- Charges by
- Quote only
- Starts at
- Quote
- How it works
- AI with human backup
- Checked
- October 15, 2026
Pricing
No prices are published. Replicant's Five9 comparison page says pricing is custom and depends on volume and requirements. It says services are usually bundled into one fee and ongoing optimization carries no extra charge. No unit prices are given.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Yes
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Unconfirmed
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Yes
- Other languages
- Yes
- Web chat
- Yes
- API
- Unconfirmed
- Custom voice
- Unconfirmed
The Conversation Automation page says the agents work in more than 30 languages and dialects. The health services page describes multilingual agents with native speech recognition and localized voices. Spanish appears in a Spanish-language example on the homepage, under a claim that the agents work across all channels and languages. It is not in a published language list.
Integrations
- Genesys
- UJET
- Talkdesk
- NICE CXone
- Five9
- Amazon Connect
- 8x8
- Cisco
- Avaya
- Telnyx
- Spectrum
- Twilio
- Salesforce
- Zendesk
- ServiceNow
- Kustomer
- Gladly
- Stripe
- Shopify
- MuleSoft
- SAP
- PeopleSoft
As listed by Replicant. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- SOC 2 Type II
- Discloses it's an AI
- Unconfirmed
Replicant's Safety & Security page lists 'SOC 2 Type 2, PCI DSS, HIPAA certifications — independently validated', and the homepage and health services page show a HIPAA badge. None of the pages reviewed say Replicant signs a BAA.
“Unconfirmed” means Replicant's public pages don't say either way. Rules for AI phone calls
Company
- Founded
- 2017
- Built for
- Enterprise
- Industries
- Home services, Insurance, Financial services, Hospitality, Retail, Medical
Sources
- Replicant homepage company, features, compliance. Accessed October 15, 2026
- Replicant platform overview features. Accessed October 15, 2026
- Replicant Conversation Automation features. Accessed October 15, 2026
- Replicant: how contact center automation works features, compliance. Accessed October 15, 2026
- Replicant integrations integrations. Accessed October 15, 2026
- Replicant Safety & Security compliance, features. Accessed October 15, 2026
- Replicant health services features, compliance. Accessed October 15, 2026
- Replicant: Five9 alternatives comparison pricing, features. Accessed October 15, 2026
- About Replicant company. Accessed October 15, 2026
- Replicant contact company. Accessed October 15, 2026
- Replicant terms of service company, compliance. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
Replicant alternatives
- Kore.aiQuote only, quote only
- Talkdesk AI Agents (Autopilot)Quote only, quote only
- PolyAIPer minute, quote only
- Observe.AIQuote only, quote only
- SierraQuote only, quote only
- Dialpad AI Receptionist (Dialpad Resolve AI Agents)Per call, from See pricing