Giga alternatives
Giga prices by quote. These 12 AI customer service agents are the closest matches on who they serve and how they work. Below the table, each one's main differences from Giga.
| Vendor | Charges by | Starts at | How it works | HIPAA BAA | Checked |
|---|---|---|---|---|---|
| GigaThis vendor | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| ASAPP | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Cresta | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Kore.ai | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Observe.AI | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Talkdesk AI Agents (Autopilot) | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Replicant | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Yellow.ai | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Uniphore Self-Service Agent | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Sierra | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| PolyAI | Per minute | Quote | AI with human backup | Yes | Oct 2026 |
| Hyro | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Posh | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
How each differs from Giga
- ASAPP
- Doesn't say whether it signs a HIPAA BAA; lists Spanish.
- Cresta
- Doesn't say whether it signs a HIPAA BAA; lists Spanish.
- Kore.ai
- Doesn't say whether it signs a HIPAA BAA.
- Observe.AI
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.
- Talkdesk AI Agents (Autopilot)
- Lists Spanish.
- Replicant
- Charges a custom fee based on volume and requirements, with services usually bundled in; doesn't say whether it signs a HIPAA BAA; lists Spanish.
- Yellow.ai
- Doesn't say whether it signs a HIPAA BAA.
- Uniphore Self-Service Agent
- Doesn't say whether it signs a HIPAA BAA.
- Sierra
- Charges for agreed outcomes, such as a resolved support conversation, a saved cancellation or an upsell, and in most cases not for escalated conversations; doesn't say whether it signs a HIPAA BAA.
- PolyAI
- Charges per minute for its voice agent platform, quoted by sales; its self-serve model API is 2 cents a connected minute.
- Hyro
- Charges by package (voice, web, scheduling and prescriptions), quoted on request; lists Spanish.
- Posh
- Doesn't say whether it signs a HIPAA BAA; lists Spanish.
Each line comes from the two listings, which link their sources. Back to the Giga profile