Yellow.ai alternatives
Yellow.ai prices by quote. These 12 AI customer service agents are the closest matches on who they serve and how they work. Below the table, each one's main differences from Yellow.ai.
| Vendor | Charges by | Starts at | How it works | HIPAA BAA | Checked |
|---|---|---|---|---|---|
| Yellow.aiThis vendor | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| ASAPP | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Observe.AI | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Talkdesk AI Agents (Autopilot) | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Kore.ai | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Replicant | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Giga | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Uniphore Self-Service Agent | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Cresta | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Sierra | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Crescendo | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Genesys Cloud Virtual Agents | Per seat | $75/user/mo | AI with human backup | Yes | Oct 2026 |
| Five9 AI Agents (Intelligent Virtual Agent) | Per seat | See pricing | AI with human backup | Yes | Oct 2026 |
How each differs from Yellow.ai
- ASAPP
- Lists Spanish.
- Observe.AI
- Says it signs a HIPAA BAA.
- Talkdesk AI Agents (Autopilot)
- Says it signs a HIPAA BAA; lists Spanish.
- Kore.ai
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.
- Replicant
- Charges a custom fee based on volume and requirements, with services usually bundled in; lists Spanish.
- Giga
- Says it signs a HIPAA BAA.
- Uniphore Self-Service Agent
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.
- Cresta
- Lists Spanish.
- Sierra
- Charges for agreed outcomes, such as a resolved support conversation, a saved cancellation or an upsell, and in most cases not for escalated conversations.
- Crescendo
- Charges for AI resolutions rather than routed contacts, under outcome-based terms set in each order, with no published rates; has its own live receptionists as backup.
- Genesys Cloud Virtual Agents
- Charges per user, from $75 a month billed annually, with AI use drawn from AI Experience tokens whose unit price isn’t clearly published; says it signs a HIPAA BAA; lists Spanish.
- Five9 AI Agents (Intelligent Virtual Agent)
- Charges per concurrent seat, from $159 a month on the lowest plan that lists voice and AI, with a 50-seat minimum; AI agents are an add-on with no published price; says it signs a HIPAA BAA; lists Spanish.
Each line comes from the two listings, which link their sources. Back to the Yellow.ai profile