ASAPP alternatives
ASAPP prices by quote. These 12 AI customer service agents are the closest matches on who they serve and how they work. Below the table, each one's main differences from ASAPP.
| Vendor | Charges by | Starts at | How it works | HIPAA BAA | Checked |
|---|---|---|---|---|---|
| ASAPPThis vendor | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Kore.ai | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Observe.AI | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Giga | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Cresta | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Talkdesk AI Agents (Autopilot) | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Replicant | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Yellow.ai | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Uniphore Self-Service Agent | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| PolyAI | Per minute | Quote | AI with human backup | Yes | Oct 2026 |
| Sierra | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Five9 AI Agents (Intelligent Virtual Agent) | Per seat | See pricing | AI with human backup | Yes | Oct 2026 |
| Genesys Cloud Virtual Agents | Per seat | $75/user/mo | AI with human backup | Yes | Oct 2026 |
How each differs from ASAPP
- Kore.ai
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.
- Observe.AI
- Says it signs a HIPAA BAA.
- Giga
- Says it signs a HIPAA BAA.
- Cresta
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.
- Talkdesk AI Agents (Autopilot)
- Says it signs a HIPAA BAA.
- Replicant
- Charges a custom fee based on volume and requirements, with services usually bundled in.
- Yellow.ai
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.
- Uniphore Self-Service Agent
- Charges the same way, and the two listings don't differ on price, receptionists, BAA or Spanish; compare plan limits on its profile.
- PolyAI
- Charges per minute for its voice agent platform, quoted by sales; its self-serve model API is 2 cents a connected minute; says it signs a HIPAA BAA.
- Sierra
- Charges for agreed outcomes, such as a resolved support conversation, a saved cancellation or an upsell, and in most cases not for escalated conversations.
- Five9 AI Agents (Intelligent Virtual Agent)
- Charges per concurrent seat, from $159 a month on the lowest plan that lists voice and AI, with a 50-seat minimum; AI agents are an add-on with no published price; says it signs a HIPAA BAA.
- Genesys Cloud Virtual Agents
- Charges per user, from $75 a month billed annually, with AI use drawn from AI Experience tokens whose unit price isn’t clearly published; says it signs a HIPAA BAA.
Each line comes from the two listings, which link their sources. Back to the ASAPP profile