Salesforce Agentforce Voice alternatives
Salesforce Agentforce Voice charges usage-based. These 12 AI customer service agents are the closest matches on who they serve and how they work, listed with how each one charges.
13 vendors
| Vendor | Charges by | Starts at | How it works | HIPAA BAA | Checked |
|---|---|---|---|---|---|
| Salesforce Agentforce Voice | Usage-based | See pricing | AI with human backup | Yes | Oct 2026 |
| Fin Voice (formerly Intercom Fin)Acquired | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Talkdesk AI Agents (Autopilot) | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Zendesk voice AI agents | Per seat | $55/user/mo | AI with human backup | Yes | Oct 2026 |
| Assort Health | Quote only | Quote | AI only | Yes | Oct 2026 |
| Decagon | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Hyro | Quote only | Quote | AI with human backup | Yes | Oct 2026 |
| Kore.ai | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| NiCE CognigyAcquired | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Observe.AI | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| Parloa | Per minute | Quote | AI with human backup | Unconfirmed | Oct 2026 |
| PolyAI | Per minute | Quote | AI with human backup | Yes | Oct 2026 |
| Replicant | Quote only | Quote | AI with human backup | Unconfirmed | Oct 2026 |