Numa
AI receptionists
Numa is an AI customer-communications platform for franchise car dealerships, built around the service department. Its voice AI answers calls, books service appointments using live dealer management system (DMS) data, and hands callers to staff with context. A receptionist product called Operator routes calls to the right person. The platform also includes a shared call and text inbox and real-time customer satisfaction tools. Pricing is not published.
- Charges by
- Quote only
- Starts at
- Quote
- How it works
- AI only
- Checked
- October 15, 2026
Pricing
No pricing page; Numa sells through demos. The terms describe monthly recurring, usage and one-time charges, payable within 30 days of invoice.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Unconfirmed
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Yes
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Unconfirmed
- Other languages
- Unconfirmed
- Web chat
- Unconfirmed
- API
- Unconfirmed
- Custom voice
- Unconfirmed
Integrations
As listed by Numa. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Unconfirmed
“Unconfirmed” means Numa's public pages don't say either way. Rules for AI phone calls
Company
- Headquarters
- San Francisco Bay Area, CA
- Built for
- Mid-market, Enterprise
- Industries
- Automotive
Sources
- Numa homepage company, features. Accessed October 15, 2026
- Numa about page company. Accessed October 15, 2026
- Numa Voice AI comparison page features. Accessed October 15, 2026
- Numa blog: AI receptionist vs AI operating system features, integrations. Accessed October 15, 2026
- Numa blog: Voice AI, BDC and the customer journey features. Accessed October 15, 2026
- Numa press release: Operator launch (Sept 22, 2026) features, company. Accessed October 15, 2026
- Press release: FordDirect selects Numa (Aug 2026) integrations, features. Accessed October 15, 2026
- Numa press release: Ficus acquisition (Apr 9, 2026) company. Accessed October 15, 2026
- Numa press page company. Accessed October 15, 2026
- Numa terms of use company, pricing, features, compliance. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
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