Trillet
AI receptionists, AI outbound calling
Trillet is an Australian voice AI company with three products: a white-label platform that lets agencies resell AI voice, SMS, chat and email agents under their own brand; a $49/month AI receptionist for small businesses; and managed enterprise deployments. Agency plans include branded client workspaces, a custom domain and client billing through Stripe, with AI minutes billed per minute after the included allowance.
- Charges by
- Per minute
- Starts at
- $49/mo (AI Receptionist (one Trillet-branded agent for your own business))
- Includes
- 150 AI minutes a month on the AI Receptionist plan; the Studio white-label plan ($99) includes 1,000 AI minutes, 3 phone numbers and 2,000 workflow runs
- Overage
- $0.20/min after the AI Receptionist plan's 150 minutes; $0.12/min AI usage after Studio's included minutes, with telephony billed separately (US from $0.014/min)
- Per minute
- $0.12
- How it works
- AI only
- Free trial
- 7 days on Studio and Agency (card required; $12 usage credit on Studio, $24 on Agency)
- Checked
- October 15, 2026
Trillet pricing
| Plan | Price | Includes |
|---|---|---|
| AI Receptionist | $49/mo | 150 minutes, then $0.20/min; one Trillet-branded agent for the buyer's own business (not for resale); calendar booking, SMS confirmations, emailed call summaries; 28-day money-back guarantee instead of a trial |
| Studio | $99/mo | 1,000 AI minutes, 3 phone numbers, 2,000 workflow runs, up to 3 workspaces, white-label branding |
| Agency | $299/mo | 3,000 AI minutes, 10 phone numbers, 10,000 workflow runs, unlimited workspaces, own domain and branded emails, custom client per-minute rates, BAA available |
| Enterprise | Quote | Managed deployment, dedicated infrastructure, SLAs, SSO, data residency, on-premise option, choice of TTS/LLM/telephony providers |
- Setup fee: None listed
- Contract: Monthly; no contracts on self-serve plans
- The $0.12/min white-label usage rate 'Includes the platform, speech recognition, language model and voice generation'. Telephony is separate: Trillet telephony from $0.014/min, no telephony fee on web calls, and no Trillet telephony fee with bring-your-own telephony (the carrier still bills). AI usage charges stop when a call is transferred to a human, and transferred-call minutes are $0.05/min. Extra phone numbers are $5/month each. Local numbers are offered in the US, Canada and Australia, plus UK mobile numbers; toll-free numbers are not. SMS is $0.02 each ($0.01 with your own Twilio or Telnyx). Extra workflow runs cost $0.012 on Studio and $0.010 on Agency. Prices are shown in USD and monthly only; no annual prices are listed. The $49 AI Receptionist plan includes 150 minutes with $0.20/min overage. It excludes outbound campaigns, reselling and CRM integrations beyond calendars. This record leads with the Studio plan because white-label is Trillet's primary category here.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Yes
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Yes
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- No
- Spanish
- Yes
- Other languages
- Yes
- Web chat
- Yes
- API
- Yes
- Custom voice
- Unconfirmed
Trillet's voice page says 32 languages are supported. Its knowledge-base file names English, Arabic, Hindi, Romanian, Spanish and German (German marked as expanding) and recommends testing each voice and language combination before deployment.
Integrations
- GoHighLevel
- ServiceTitan
- Google Calendar
- Cal.com
- Zoho CRM
- Salesforce
- Stripe
- Twilio
- Telnyx
- Epic
- athenahealth
- eClinicalWorks
- NextGen
- ModMed
- Oracle Health
- Veradigm
- Tebra
- DrChrono
- Greenway Health
- Cliniko
- Halaxy
- Bp Premier
- MedicalDirector
- Genie
As listed by Trillet. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Yes
- SOC 2
- SOC 2 Type II
- Discloses it's an AI
- Unconfirmed
- Consent capture tools
- Unconfirmed
- Do-not-call scrubbing
- Yes
- Calling-hour controls
- Unconfirmed
The white-label pricing page lists a BAA as 'Available at no additional fee' on Agency and Enterprise and 'Not included' on Studio. Protected health information requires an executed BAA and an Order Form first. The health page states 'Business Associate Agreement (BAA) available'. Per Trillet's knowledge-base file, the $49 AI Receptionist and Studio plans have no BAA pathway. A per-agent HIPAA mode on all white-label plans turns off recording and storage, but it does not authorize PHI by itself.
“Unconfirmed” means Trillet's public pages don't say either way. Rules for AI phone calls
Company
- Headquarters
- Cremorne, VIC, Australia
- Built for
- Small business, Enterprise
- Industries
- Medical, Legal, Financial services, Government, Utilities, Automotive
Sources
- Trillet agency / white-label overview pricing, features, integrations, compliance, affiliate. Accessed October 15, 2026
- Trillet white-label pricing pricing, compliance. Accessed October 15, 2026
- Trillet AI receptionist pricing pricing, features. Accessed October 15, 2026
- Trillet pricing overview pricing. Accessed October 15, 2026
- Trillet voice platform features, integrations, compliance. Accessed October 15, 2026
- Trillet integrations integrations. Accessed October 15, 2026
- Trillet health compliance, integrations. Accessed October 15, 2026
- Trillet knowledge-base file company, features, compliance. Accessed October 15, 2026
- Trillet terms of use company, compliance. Accessed October 15, 2026
- Trillet referral partners affiliate. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
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