Avoca
AI receptionists, AI outbound calling
Avoca is an AI front-office platform for home service companies such as HVAC, plumbing, electrical and pest control businesses, with separate offerings for independent and dealership auto repair. Its AI agents answer calls, texts and web chats around the clock, book jobs into ServiceTitan, and run outbound call and text campaigns for maintenance visits, membership renewals and unsold estimates. Calls the AI cannot handle can go to the customer's staff or to Avoca's own human CSR team. Pricing is not published.
- Charges by
- Quote only
- Starts at
- Quote
- How it works
- AI with human backup
- Checked
- October 15, 2026
Pricing
Avoca has no pricing page. The product pages direct visitors to book a 20-minute live demo, and no prices, plan names or contract terms are published.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Yes
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Unconfirmed
- Transcripts
- Unconfirmed
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Unconfirmed
- Other languages
- Yes
- Web chat
- Yes
- API
- Unconfirmed
- Custom voice
- Yes
The inbound product FAQ says the AI supports multiple languages but does not name them, so Spanish is unconfirmed.
Integrations
As listed by Avoca. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- SOC 2 Type II
- Discloses it's an AI
- Unconfirmed
- Consent capture tools
- Unconfirmed
- Do-not-call scrubbing
- Unconfirmed
- Calling-hour controls
- Yes
“Unconfirmed” means Avoca's public pages don't say either way. Rules for AI phone calls
Company
- Headquarters
- New York, NY
- Built for
- Small business, Mid-market, Enterprise
- Industries
- Home services, HVAC, Plumbing, Electrical, Roofing, Automotive
Sources
- Avoca homepage company, features, integrations, compliance. Accessed October 15, 2026
- Avoca AI CSR (inbound) product page features, pricing. Accessed October 15, 2026
- Avoca outbound campaigns page features, compliance. Accessed October 15, 2026
- Avoca ServiceTitan integration page integrations, compliance. Accessed October 15, 2026
- Avoca for HVAC features, integrations. Accessed October 15, 2026
- Avoca for auto repair integrations, company. Accessed October 15, 2026
- Avoca blog: 24/7 AI inbound response (site navigation and industry list) company, features. Accessed October 15, 2026
- Avoca customer story: Sila Services features, company. Accessed October 15, 2026
- Avoca careers (founders, investors, office) company. Accessed October 15, 2026
- Avoca terms and conditions company. Accessed October 15, 2026
- Avoca referral program affiliate. Accessed October 15, 2026
- Avoca partnership program affiliate. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
Avoca alternatives
- Sameday AIFlat monthly, from $449/mo
- NextPhoneFlat monthly, from $199/mo
- Nextiva XBert AI ReceptionistPer call, from $99/mo
- RosiePer minute, from $49/mo
- DialzaraPer minute, from $29/mo
- RubyPer minute, from $250/mo