NextPhone
AI receptionists
NextPhone is an AI receptionist that answers inbound calls, asks intake questions, books appointments and sends a summary of each call. It is marketed mainly to law firms and service businesses, with dedicated pages for HVAC, plumbing, electrical, roofing and other trades, and it connects to field service, legal and CRM software. Plans are flat monthly fees with unlimited calls, starting at $199 per month.
- Charges by
- Flat monthly
- Starts at
- $199/mo (Pro)
- Includes
- Unlimited calls; unlimited team members
- Overage
- None stated (no per-minute or overage fees on any plan)
- How it works
- AI only
- Free trial
- 7 days (Pro plan)
- Checked
- October 15, 2026
NextPhone pricing
| Plan | Price | Includes |
|---|---|---|
| Pro | $199/mo | 24/7 answering, 30 voices, 14 languages, Google/Outlook calendar booking, intake questions, call transfers, texts to callers, recordings and transcripts, SMS and email alerts |
| Growth | $299/mo | Pro plus done-for-you agent build, CRM updates (e.g. HubSpot, Clio), Zapier/Make/webhooks, priority support |
| Scale | $599/mo | Growth plus custom call flows and routing, 10+ transfer destinations, two-way SMS and calls/texts from the business number, custom integrations |
| Custom | Quote | Multiple locations, custom integrations or annual agreements |
- Setup fee: None
- Contract: Month to month with no cancellation fees; optional annual billing saves about 17%; custom plans may require an annual agreement
- CRM and field-service integrations (including ServiceTitan, Jobber and Clio) start on the $299 Growth plan, per the HVAC and law firm pages. The Terms of Service say subscription fees are non-cancellable and non-refundable, auto-renew each billing cycle unless cancelled at least 24 hours before renewal, and that cancellation takes effect at the end of the paid period. The pricing page displayed garbled digit strings next to each price; the prices recorded here are the legible figures.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- No
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Yes
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Yes
- Other languages
- Yes
- Web chat
- Unconfirmed
- API
- Unconfirmed
- Custom voice
- Unconfirmed
14 languages per the FAQ: English, Spanish, French, Mandarin, Portuguese, German, Vietnamese, Korean, Arabic, Italian, Japanese, Hindi, Dutch and Russian. The homepage says it switches language when the caller does.
Integrations
- Jobber
- ServiceM8
- Builder Prime
- Towbook
- Clio
- MyCase
- Lawmatics
- Lead Docket
- SmartAdvocate
- Litify
- CosmoLex
- LawPay
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- GoHighLevel
- Keap
- Follow Up Boss
- Capsule
- Google Calendar
- Outlook Calendar
- Calendly
- Acuity Scheduling
- Cal.com
- OpenTable
- Resy
- SevenRooms
- Toast
- Square Appointments
- Vagaro
- Booksy
- Fresha
- Boulevard
- GlossGenius
- Mindbody
- Slack
- Microsoft Teams
- Zapier
- Make
As listed by NextPhone. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- No
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Yes
Section 15 of NextPhone's Terms of Service says it does not offer or execute Business Associate Agreements and that customers may not use the service to handle protected health information.
“Unconfirmed” means NextPhone's public pages don't say either way. Rules for AI phone calls
Company
- Headquarters
- San Francisco, CA
- Built for
- Small business
- Industries
- Legal, Home services, HVAC, Plumbing, Electrical, Roofing, Real estate, Property management, Insurance, Financial services, Restaurants, Automotive, Salons and spas, Fitness
Sources
- NextPhone pricing pricing, features. Accessed October 15, 2026
- NextPhone integrations integrations. Accessed October 15, 2026
- NextPhone FAQ features, pricing, compliance. Accessed October 15, 2026
- NextPhone for HVAC integrations, pricing, features. Accessed October 15, 2026
- NextPhone for law firms integrations, pricing. Accessed October 15, 2026
- NextPhone industries index company. Accessed October 15, 2026
- NextPhone blog: ServiceTitan integration integrations. Accessed October 15, 2026
- NextPhone homepage company, features. Accessed October 15, 2026
- NextPhone team page company. Accessed October 15, 2026
- NextPhone terms of service pricing, compliance, company. Accessed October 15, 2026
- NextPhone affiliate program affiliate. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
NextPhone alternatives
- Nextiva XBert AI ReceptionistPer call, from $99/mo
- Zoom Virtual Agent ReceptionistFlat monthly, from $25/mo
- RosiePer minute, from $49/mo
- UpfirstPer call, from $24.95/mo
- DialzaraPer minute, from $29/mo
- AlowarePer seat, from $40/user/mo