AI Voice Agent Vendors

Newo.ai sells AI agents it calls AI Employees that answer a business’s phone line, book and reschedule appointments, answer questions and transfer calls to staff; the same agent can also handle SMS and website chat, and place outbound calls once Newo’s support enables them. The agent learns from the business’s website and connects to scheduling, dental practice management, CRM, field service and point-of-sale systems. Usage is billed in units shared by voice and text, with one unit covering a call of 30 seconds to 3 minutes, on a $0 Pay As You Go plan at $1.75 per unit or a $299/month AI Receptionist plan with 200 units.

Visit Newo.aiPricing pageAlternatives

Newo.ai pricing

PlanPriceIncludes
Pay As You Go$0/mo50 free units once for new accounts; then $1.75 per unit, charged in blocks of 50 units ($87.50)
AI Receptionist$299/mo200 units per month; extra units $1.50, charged at the end of the billing cycle
EnterpriseQuoteCustom units and pricing for multi-location and high-volume organizations
  • Contract: Billed monthly; no annual option listed The pricing FAQ says lower rates come only from an annual commitment or a promotion; no annual price is published.
  • Prices and the unit rules match Newo’s pricing page and its help center articles ‘Plans and pricing’ and ‘Understand units and usage’. A unit meters both voice and text. Voice: a call under 30 seconds or a voicemail is 0.2 units, a call of 30 seconds to 3 minutes is 1 unit, and longer calls are billed in 3-minute increments (3 to 6 minutes is 2 units). Text: a session of up to 15 turns is 0.5 units, plus 0.5 units for each further 15 agent messages. Newo describes a unit as about one voice call or about 30 text messages. Newo’s help center says all plans include the full product, but the pricing page says outbound calling isn’t available by default (support enables it) and lists white-label and Director Mode for Enterprise only. Cancellation takes effect immediately and access is limited right away.

What it does

Answers inbound calls
Yes
Places outbound calls
Yes
Books appointments
Yes
Warm transfer to a person
Unconfirmed
Live receptionists on staff
No
Text follow-up
Yes
Call recording
Yes
Transcripts
Yes
CRM sync
Yes
Keep your number (porting)
Unconfirmed
Spanish
Yes
Other languages
Yes
Web chat
Yes
API
Yes
Custom voice
Unconfirmed

The inbound calls page says the agent works in ‘15+ languages’ and switches language mid-conversation when the caller does. No language list is published; a help article gives Spanish/English as an example of a multilingual agent and points to Google’s speech-to-text language table.

Integrations

As listed by Newo.ai. Integrations not listed may still be possible through an API or Zapier.

Security and compliance

Signs a HIPAA BAA
Yes
SOC 2
Type I
Discloses it's an AI
Unconfirmed
Consent capture tools
Unconfirmed
Do-not-call scrubbing
Unconfirmed
Calling-hour controls
Unconfirmed

The homepage and healthcare page say ‘A Business Associate Agreement is signed before any protected health information is processed.’ The pages do not say which plans a BAA is available on.

“Unconfirmed” means Newo.ai's public pages don't say either way. Rules for AI phone calls

Company

Headquarters
San Francisco, CA
Built for
Small business, Mid-market
Industries
Dental, Medical, Restaurants, Hospitality, Home services, Fitness, Financial services
Built on
Newo’s help center names Google speech-to-text (the chirp_2 model) as the recommended STT setting and points to Google Cloud Text-to-Speech documentation for voice samples. Phone numbers are bought through Newo’s Twilio or Telnyx accounts or connected through a third-party SIP provider. The language model provider is not disclosed.

Sources

  1. Newo.ai pricing pricing. Accessed October 15, 2026
  2. Newo homepage company, features, integrations, compliance, status. Accessed October 15, 2026
  3. Newo help center: Plans and pricing pricing. Accessed October 15, 2026
  4. Newo help center: Understand units and usage pricing. Accessed October 15, 2026
  5. Newo integrations integrations. Accessed October 15, 2026
  6. Newo industries company. Accessed October 15, 2026
  7. Newo for healthcare features, compliance. Accessed October 15, 2026
  8. Newo for fitness and wellness features, integrations, compliance. Accessed October 15, 2026
  9. Newo for home services features, integrations. Accessed October 15, 2026
  10. Newo for contact centers features, integrations. Accessed October 15, 2026
  11. Newo inbound voice calls features, integrations. Accessed October 15, 2026
  12. Newo outbound voice and SMS features, compliance. Accessed October 15, 2026
  13. Newo help center: Configure call transfers features. Accessed October 15, 2026
  14. Newo help center: Telephony setup overview features, integrations. Accessed October 15, 2026
  15. Newo help center: Configure the outbound caller features, compliance. Accessed October 15, 2026
  16. Newo help center: Multilingual improvement features. Accessed October 15, 2026
  17. Newo help center: Change the voice of your AI Employee features. Accessed October 15, 2026
  18. Newo help center: Configure the voice disclaimer phrase compliance. Accessed October 15, 2026
  19. Newo help center: Configure session-ended reports features. Accessed October 15, 2026
  20. Newo developer documentation index (API reference) features. Accessed October 15, 2026
  21. About Newo company. Accessed October 15, 2026
  22. Newo Terms of Service company, compliance. Accessed October 15, 2026
  23. Newo partner program affiliate. Accessed October 15, 2026

Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.

Newo.ai alternatives

Compare Newo.ai alternatives side by side