PupPilot
AI receptionists
PupPilot is a cloud phone system for veterinary clinics with an AI front office built in. The AI can answer all lines, only overflow calls, or only after hours; it runs protocol-based triage, books into the practice management system and warm-transfers callers to staff with context. Plans also include unlimited calling and texting, desk phones, fax and number porting. Pricing is quoted per clinic after a configuration call.
- Charges by
- Quote only
- Starts at
- Quote
- Includes
- Every plan: unlimited inbound and outbound calling, unlimited business texting, number porting, desk phones
- How it works
- AI only
- Free trial
- One week, starting after a configuration call; nothing to sign
- Checked
- October 15, 2026
Pricing
The pricing page says plans are 'sized to your clinic' and that there are no feature tiers, but publishes no prices, plan names, billing cadence or sizing criteria. Its FAQ asks whether a long-term contract is required but answers only about the free trial. The terms say fees are generally non-refundable.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Unconfirmed
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Yes
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- Yes
- Spanish
- Unconfirmed
- Other languages
- Unconfirmed
- Web chat
- Unconfirmed
- API
- Unconfirmed
- Custom voice
- Unconfirmed
Integrations
- ezyVet
- IDEXX Cornerstone
- IDEXX Neo
- AVImark
- Covetrus Pulse
- Covetrus Ascend
- Shepherd
- Vetspire
- Digitail
- Instinct
- ProVet Cloud
- DaySmart Vet
- Hippo Manager
- Animana
- VetPort
- ImproMed
- IntraVet
- DVMAX
- ClienTrax
- RxWorks
- 2iNova
- AcuroVet
- Assisi
- NaVetor
- NectarVet
- OMNIvet
- Onward Vet
- Vet Office Suite
- VetBadger
- VetBlue
- VetCloud
- VetHero
- VetlinkPRO
- VetRadar
- VitusVet
- WooVet
- AlisVet
- Complete Clinic
- DVM Manager
- HVMS
- LogiVet
- Merlin
- Rhapsody
- RoboVet
- Stringsoft
- VIA
As listed by PupPilot. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Unconfirmed
Veterinary records are generally outside HIPAA. PupPilot's pages reviewed make no HIPAA or BAA statement, and its enterprise terms say customer data must not include health information.
“Unconfirmed” means PupPilot's public pages don't say either way. Rules for AI phone calls
Company
- Built for
- Small business, Mid-market
- Industries
- Veterinary
Sources
- PupPilot pricing pricing, features. Accessed October 15, 2026
- PupPilot phone system and AI front office features. Accessed October 15, 2026
- PupPilot PIMS integrations integrations. Accessed October 15, 2026
- PupPilot reliability and support compliance. Accessed October 15, 2026
- PupPilot about page company. Accessed October 15, 2026
- PupPilot partnerships affiliate, company. Accessed October 15, 2026
- PupPilot enterprise terms and conditions company, pricing, compliance. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
PupPilot alternatives
- Hello PatientQuote only, quote only
- Zoom Virtual Agent ReceptionistFlat monthly, from $25/mo
- NeticQuote only, quote only
- AnswrrPer minute, from $99/mo
- AriniQuote only, quote only
- GoTo Connect AI ReceptionistQuote only, quote only