Hello Patient

AI receptionists

Hello Patient provides AI agents that answer patient calls, texts and web chat for healthcare practices, covering scheduling, intake, billing questions and recall. It markets to primary care, specialty, dental, mental health and veterinary practices as well as larger provider groups, and connects to EHR and CRM systems. Pricing is quoted per customer.

Visit Hello PatientPricing page

Charges by
Quote only
Starts at
Quote
How it works
AI only
Checked
October 15, 2026

Pricing

No prices are published. Hello Patient's FAQ describes usage-based pricing that scales with conversation volume across SMS, voice and web chat, while its dental and veterinary specialty pages describe a tailored flat monthly rate with an exit clause. Practices in the Privia Health network get a network-discounted rate.

What it does

Answers inbound calls
Yes
Places outbound calls
Yes
Books appointments
Yes
Warm transfer to a person
Yes
Text follow-up
Yes
Call recording
Unconfirmed
Transcripts
Unconfirmed
CRM sync
Yes
Keep your number (porting)
Unconfirmed
Spanish
Yes
Other languages
Yes
Web chat
Yes
API
Unconfirmed
Custom voice
Yes

Hello Patient's FAQ says it supports English and Spanish, with other languages available on request.

Integrations

As listed by Hello Patient. Integrations not listed may still be possible through an API or Zapier.

Security and compliance

Signs a HIPAA BAA
Yes
SOC 2
SOC 2 Type II
Discloses it's an AI
Unconfirmed

Hello Patient's FAQ and its SOC 2 announcement state that it signs a business associate agreement with every client.

“Unconfirmed” means Hello Patient's public pages don't say either way. Rules for AI phone calls

Company

Headquarters
Austin, TX
Built for
Small business, Mid-market, Enterprise
Industries
Medical, Dental, Behavioral health, Veterinary

Sources

  1. Hello Patient homepage company, features, integrations, compliance. Accessed October 15, 2026
  2. Hello Patient FAQ compliance, pricing, features, integrations. Accessed October 15, 2026
  3. Hello Patient product page features. Accessed October 15, 2026
  4. Hello Patient is now SOC 2 Type 2 certified (July 16, 2026) compliance. Accessed October 15, 2026
  5. Hello Patient and Privia Health (July 9, 2026) integrations, pricing, compliance. Accessed October 15, 2026
  6. Hello Patient: dental virtual receptionist features, compliance. Accessed October 15, 2026
  7. Hello Patient specialties company. Accessed October 15, 2026
  8. Hello Patient for dentistry features, pricing. Accessed October 15, 2026
  9. Hello Patient for veterinary care features, integrations, pricing. Accessed October 15, 2026
  10. Hello Patient about company. Accessed October 15, 2026
  11. Hello Patient Series A announcement company. Accessed October 15, 2026
  12. Hello Patient privacy policy company. Accessed October 15, 2026

Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.

Hello Patient alternatives

Compare Hello Patient alternatives side by side