Hello Patient
AI receptionists
Hello Patient provides AI agents that answer patient calls, texts and web chat for healthcare practices, covering scheduling, intake, billing questions and recall. It markets to primary care, specialty, dental, mental health and veterinary practices as well as larger provider groups, and connects to EHR and CRM systems. Pricing is quoted per customer.
- Charges by
- Quote only
- Starts at
- Quote
- How it works
- AI only
- Checked
- October 15, 2026
Pricing
No prices are published. Hello Patient's FAQ describes usage-based pricing that scales with conversation volume across SMS, voice and web chat, while its dental and veterinary specialty pages describe a tailored flat monthly rate with an exit clause. Practices in the Privia Health network get a network-discounted rate.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Yes
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Text follow-up
- Yes
- Call recording
- Unconfirmed
- Transcripts
- Unconfirmed
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Yes
- Other languages
- Yes
- Web chat
- Yes
- API
- Unconfirmed
- Custom voice
- Yes
Hello Patient's FAQ says it supports English and Spanish, with other languages available on request.
Integrations
- athenahealth
- Epic
- ModMed
- AdvancedMD
- NextGen
- eClinicalWorks
- Veradigm
- Zenoti
- AVImark
- Cornerstone
- Provet Cloud
- HubSpot
- Salesforce
- Customer.io
- Braze
As listed by Hello Patient. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Yes
- SOC 2
- SOC 2 Type II
- Discloses it's an AI
- Unconfirmed
Hello Patient's FAQ and its SOC 2 announcement state that it signs a business associate agreement with every client.
“Unconfirmed” means Hello Patient's public pages don't say either way. Rules for AI phone calls
Company
- Headquarters
- Austin, TX
- Built for
- Small business, Mid-market, Enterprise
- Industries
- Medical, Dental, Behavioral health, Veterinary
Sources
- Hello Patient homepage company, features, integrations, compliance. Accessed October 15, 2026
- Hello Patient FAQ compliance, pricing, features, integrations. Accessed October 15, 2026
- Hello Patient product page features. Accessed October 15, 2026
- Hello Patient is now SOC 2 Type 2 certified (July 16, 2026) compliance. Accessed October 15, 2026
- Hello Patient and Privia Health (July 9, 2026) integrations, pricing, compliance. Accessed October 15, 2026
- Hello Patient: dental virtual receptionist features, compliance. Accessed October 15, 2026
- Hello Patient specialties company. Accessed October 15, 2026
- Hello Patient for dentistry features, pricing. Accessed October 15, 2026
- Hello Patient for veterinary care features, integrations, pricing. Accessed October 15, 2026
- Hello Patient about company. Accessed October 15, 2026
- Hello Patient Series A announcement company. Accessed October 15, 2026
- Hello Patient privacy policy company. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
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