AI Voice Agent Vendors

Smith.ai

AI receptionists

Smith.ai sells an AI receptionist that answers calls around the clock, screens and qualifies callers, books appointments and transfers calls, and can hand calls to its North America-based live receptionists. Escalations the AI starts carry no fee, and live agents are also sold as a per-call add-on. The AI plans are billed per call, starting with a free tier. Its marketing focuses mainly on law firms, and it also sells separate human-first receptionist, hybrid and chat services.

Visit Smith.aiPricing page

Charges by
Per call
Starts at
Free tier (Free)
Includes
25 calls / month
Overage
$3.00 per additional call on Free (overages are off by default and can be toggled on)
How it works
AI with human backup
Free trial
No time-limited trial; a free tier with 25 calls/month is offered (credit card required at signup)
Checked
October 15, 2026

Smith.ai pricing

PlanPriceIncludes
Free$0/mo25 calls/month, then $3.00 per call
Pro$150/mo75 calls/month at $2.00/call; extra calls $2.50. Higher tiers of 150 and 300 calls are offered at $1.80 and $1.67 per call
Enterprise$500/mo300 calls/month at $1.67/call; extra calls $2.17. Higher tiers of 500 calls ($1.60/call) and 1,000+ (custom)
  • Setup fee: None stated
  • Contract: Month to month; 30 days' notice to cancel
  • AI Receptionist pricing only. Up to 10% of calls can be removed from the bill each cycle as spam, and calls from known spammers are filtered out before they are answered. Escalation to a live agent is offered as a per-call add-on, but the price is not listed. A 6-month plan with rollover calls is available through sales, with no listed price. The homepage gives starting rates of $1.60/call for AI, $2.50/call for Hybrid and $7/call for human-first Virtual Receptionists.

What it does

Answers inbound calls
Yes
Places outbound calls
No
Books appointments
Yes
Warm transfer to a person
Yes
Text follow-up
Yes
Call recording
Yes
Transcripts
Yes
CRM sync
Yes
Keep your number (porting)
Unconfirmed
Spanish
Yes
Other languages
Unconfirmed
Web chat
Yes
API
Unconfirmed
Custom voice
Unconfirmed

The AI Receptionist page lists English and Spanish. No other languages are listed for the AI product.

Integrations

As listed by Smith.ai. Integrations not listed may still be possible through an API or Zapier.

Security and compliance

Signs a HIPAA BAA
Unconfirmed
SOC 2
Unconfirmed
Discloses it's an AI
Unconfirmed

None of the Smith.ai pages fetched (AI receptionist, pricing, About, homepage, help center index) mention HIPAA or a BAA. The site's 'Security' link points to a responsible disclosure program, not a trust or compliance page.

“Unconfirmed” means Smith.ai's public pages don't say either way. Rules for AI phone calls

Company

Founded
2015
Built for
Small business, Mid-market, Enterprise
Industries
Legal, Home services, Software, Financial services, Medical, Insurance

Sources

  1. Smith.ai AI Receptionist features, integrations, pricing, company. Accessed October 15, 2026
  2. Smith.ai AI Receptionist pricing pricing, features. Accessed October 15, 2026
  3. Smith.ai integrations directory integrations. Accessed October 15, 2026
  4. Smith.ai homepage company, features, compliance. Accessed October 15, 2026
  5. About Smith.ai company. Accessed October 15, 2026
  6. Smith.ai all features features. Accessed October 15, 2026
  7. Smith.ai help center features, compliance. Accessed October 15, 2026
  8. Smith.ai referral affiliate program affiliate. Accessed October 15, 2026

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