LiveKit
Voice agent platforms
LiveKit is an open-source framework and managed cloud for building real-time voice and video AI agents in code (Python or TypeScript). Its cloud runs agent sessions, provides SIP telephony and US phone numbers for inbound and outbound calls, and resells speech and language model inference. It is aimed at developers building their own voice agents, not at buyers looking for a ready-made receptionist.
- Charges by
- Usage-based
- Starts at
- Free tier (Build)
- Includes
- 1,000 agent session minutes; 5 concurrent agent sessions; 1 free US local number with 50 inbound minutes; $2.50 inference credit
- Overage
- $0.01 per agent session minute on Ship and Scale
- Per minute
- $0.01
- How it works
- AI only
- Free trial
- Build plan is free with no credit card required
- Checked
- October 15, 2026
LiveKit pricing
| Plan | Price | Includes |
|---|---|---|
| Build | $0/mo | 1,000 agent session minutes, 5 concurrent sessions, 1 US local number, 50 inbound phone minutes, 1,000 third-party SIP minutes, $2.50 inference credit |
| Ship | $50/mo | 5,000 agent session minutes, 20 concurrent sessions, 100 inbound phone minutes, 5,000 third-party SIP minutes, $5 inference credit |
| Scale | $500/mo | 50,000 agent session minutes, up to 600 concurrent sessions, 1,000 inbound phone minutes, 50,000 third-party SIP minutes, $50 inference credit |
| Enterprise | Quote | Custom limits and terms |
- LiveKit Cloud bills agent session time ('time spent in a session by an agent deployed on LiveKit Cloud') at $0.01/min beyond plan allowances on Ship and Scale. Speech-to-text, LLM and text-to-speech are not included: they are billed per model through LiveKit Inference (after a small included credit) or paid directly to the provider when customers bring their own keys. Telephony is separate: US local numbers (one free, then $1/month on Ship and Scale), US local inbound $0.01/min after included minutes, US toll-free numbers $2/month plus $0.02/min inbound, third-party SIP minutes $0.004/min (Ship) or $0.003/min (Scale) after included minutes, and Twilio/WhatsApp connectors $0.004/min (Ship) or $0.003/min (Scale). LiveKit's own calculator example totals about $0.048/min for a phone call with LLM, STT and TTS; this is an illustration, not a quoted rate.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Yes
- Books appointments
- Unconfirmed
- Warm transfer to a person
- Yes
- Text follow-up
- Unconfirmed
- Call recording
- Unconfirmed
- Transcripts
- Unconfirmed
- CRM sync
- Unconfirmed
- Keep your number (porting)
- Unconfirmed
- Spanish
- Unconfirmed
- Other languages
- Unconfirmed
- Web chat
- Unconfirmed
- API
- Yes
- Custom voice
- Unconfirmed
Spoken-language support depends on the speech and voice models the developer selects; LiveKit does not publish a language count for agents on the pages reviewed.
Integrations
As listed by LiveKit. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Yes
- SOC 2
- SOC 2 Type II
- Discloses it's an AI
- Unconfirmed
LiveKit's security page says 'BAAs available for Scale and Enterprise customers handling protected health information.'
“Unconfirmed” means LiveKit's public pages don't say either way. Rules for AI phone calls
Company
- Built for
- Small business, Mid-market, Enterprise
- Built on
- Developer-selected third-party models (LiveKit cites 300+ model integrations, e.g., OpenAI, Deepgram, AssemblyAI, Cartesia, Fish Audio), plus LiveKit's own turn-detection and noise-cancellation models.
Sources
- LiveKit Cloud pricing pricing, compliance. Accessed October 15, 2026
- LiveKit security compliance. Accessed October 15, 2026
- LiveKit agent platform features. Accessed October 15, 2026
- About LiveKit company. Accessed October 15, 2026
- LiveKit docs: telephony features. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.