Kea is an AI phone ordering agent for restaurants. It takes pickup and delivery orders by voice from the restaurant’s synced menu, sends them to the point-of-sale system (its help center covers Toast, Square, Clover and Olo), and can collect payment through texted Kea Pay links. A Text AI feature lets guests order by text on the same number, and callers who ask for a person are routed to a separate store line. The site describes one flat price with unlimited calls but shows the amount only after a form is submitted.
Kea pricing
The pricing page says ‘Choose the kea Voice AI Plan that best fits your restaurant’ but lists no plans or prices. The homepage pricing section says ‘One flat price to rule them all’ and ‘Submit your info below to get your price’. Kea’s llms.txt file lists ‘$450 per month (Only $15 per day)’ under ‘One price to rule them all’, with no plan name, no per-location wording and no date, and says custom packages are available for enterprise needs (20 to 50+ locations). Because the rendered pages show the price only after a form, this record treats pricing as quote-only. Card payments taken through Kea Pay carry a merchant fee of 2.9% + $0.30 per transaction, deducted from payouts (help center).
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Unconfirmed
- Books appointments
- Unconfirmed
- Warm transfer to a person
- Yes
- Live receptionists on staff
- No
- Text follow-up
- Yes
- Call recording
- Yes
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Yes
- Other languages
- Unconfirmed
- Web chat
- Unconfirmed
- API
- Unconfirmed
- Custom voice
- Unconfirmed
A Kea blog post says the AI ‘understands both English and Spanish speaking customers’. No other languages are named, and the homepage, pricing page and llms.txt do not mention languages.
Integrations
As listed by Kea. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Yes
“Unconfirmed” means Kea's public pages don't say either way. Rules for AI phone calls
Company
- Founded
- 2018
- Built for
- Small business, Mid-market
- Industries
- Restaurants
Sources
- Kea homepage company, pricing, features, integrations. Accessed October 15, 2026
- Kea pricing page pricing, features, integrations. Accessed October 15, 2026
- Kea llms.txt summary file pricing, integrations. Accessed October 15, 2026
- Kea blog: Kea AI launches Text AI (Nov 12, 2025) company, features, integrations. Accessed October 15, 2026
- Kea blog: the team behind Kea (Dec 15, 2025) company, features. Accessed October 15, 2026
- Kea blog: 8 essential standards for restaurant voice AI (Oct 28, 2025) features, compliance, pricing. Accessed October 15, 2026
- Kea resources article on restaurant voice AI integrations (Mar 17, 2026) compliance. Accessed October 15, 2026
- Kea supplementary voice data privacy notice company, features, compliance. Accessed October 15, 2026
- Kea help center index features, integrations. Accessed October 15, 2026
- Kea help center: point-of-sale connections integrations. Accessed October 15, 2026
- Kea help center: call routing options features. Accessed October 15, 2026
- Kea help center: forwarding calls to the store features. Accessed October 15, 2026
- Kea help center: the ‘recorded line’ greeting features, compliance. Accessed October 15, 2026
- Kea help center: call analytics and reporting features. Accessed October 15, 2026
- Kea help center: important links (ordering, reservations, loyalty) features. Accessed October 15, 2026
- Kea help center: enabling Kea Pay features. Accessed October 15, 2026
- Kea help center: Kea Pay fees pricing. Accessed October 15, 2026
- Kea help center: Thanx loyalty integration integrations. Accessed October 15, 2026
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