Hostie
Hostie is an AI phone and text concierge for restaurants. It answers guest calls, books and changes reservations in systems such as OpenTable, Resy, Tock and SevenRooms, takes takeout orders through Olo, Stream or Square, and captures private-event inquiries. Calls, texts and emails share one inbox with live transcripts, and callers who ask for a person are transferred to a number the restaurant chooses. It serves independent restaurants and multi-location groups through Essential, Premium and Hospitality Plus plans, and its pricing page lists no prices.
Hostie pricing
| Plan | Price | Includes |
|---|---|---|
| Essential | Quote | For walk-in restaurants: unified mobile inbox for calls, texts and emails, texting links (menus, reservations, takeout ordering), standard prompt customization, live transcripts, operator app for staff alerts and text replies |
| Premium | Quote | Essential plus full reservation integrations to book and modify reservations, premium customization, 24/7 support, takeout ordering by phone or text, 20 languages |
| Hospitality Plus | Quote | Premium plus cross-booking across a hospitality group’s locations, conversation scoring, white-glove onboarding and unlimited prompts, event management integrations, targeted marketing texts |
| Enterprise | Quote | Through the sales team; the enterprise page describes multi-location deployments (80+ locations in one deployment), central prompt control, location-level reporting and a named customer success manager |
- Contract: The enterprise page says ‘No contracts.’ The Terms and Conditions say customers subscribe to plans listed in an Order Form, with payment terms set at signup (credit card, Cash App Pay or bank transfer)
- The pricing page shows plan names and features with ‘Get Started’ buttons but no prices, billing period or per-location terms. Hostie’s own July 2025 launch post says ‘Starting at just $199 a month’, and two 2025 articles in its Resources section put the Essential plan at $199 per month (one says per location). Those articles disagree on the higher tiers: one lists Premium at $299 and Hospitality Plus at $399 in a table that doesn’t attribute them to Hostie, while the other says those tiers are ‘Contact for pricing’. Because the current pricing page publishes no figures, this record treats pricing as quote-only.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Unconfirmed
- Books appointments
- Yes
- Warm transfer to a person
- Yes
- Live receptionists on staff
- No
- Text follow-up
- Yes
- Call recording
- Unconfirmed
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- Yes
- Spanish
- Yes
- Other languages
- Yes
- Web chat
- Unconfirmed
- API
- Unconfirmed
- Custom voice
- Unconfirmed
The Premium plan lists 20 languages. A Hostie case study (DACHA Projects) says it works in ‘over twenty languages’ and names Spanish, Mandarin and Russian. The features page says only ‘multilingual support’.
Integrations
As listed by Hostie. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Yes
“Unconfirmed” means Hostie's public pages don't say either way. Rules for AI phone calls
Company
- Built for
- Small business, Mid-market, Enterprise
- Industries
- Restaurants
Sources
- Hostie homepage company, features, compliance. Accessed October 15, 2026
- Hostie pricing pricing, features. Accessed October 15, 2026
- Hostie features and FAQ features, integrations, pricing, compliance. Accessed October 15, 2026
- Hostie integrations integrations. Accessed October 15, 2026
- Hostie for Enterprise features, integrations, compliance, pricing. Accessed October 15, 2026
- Hostie Terms and Conditions company, pricing, compliance. Accessed October 15, 2026
- Hostie about page (linked from footer) company. Accessed October 15, 2026
- Hostie about page (navigation link; page title marks it as unpublished) company. Accessed October 15, 2026
- Hostie blog: Introducing Hostie (Jul 27, 2025) company, pricing. Accessed October 15, 2026
- Hostie case study: DACHA Projects multilingual use features. Accessed October 15, 2026
- Hostie case study: Harborview Restaurant and Bar features. Accessed October 15, 2026
- Hostie resources article on its 2025 pricing (Oct 22, 2025) pricing. Accessed October 15, 2026
- Hostie resources article on virtual host cost for a 30-seat restaurant (Sep 7, 2025) pricing. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.