Goodcall
AI receptionists
Goodcall is an AI phone agent that answers inbound business calls around the clock, books appointments, captures and qualifies leads, and transfers callers. Customers set up and edit the agent by giving plain-language instructions to a builder assistant called Gabi. Billing counts unique callers per month rather than minutes, and the company says it started inside Google in 2017.
- Charges by
- Per unique caller
- Starts at
- $79/mo (Starter)
- Includes
- 100 unique customers / month (about 150 calls)
- Overage
- 79 cents per additional unique customer on Starter (26 cents on Growth, 15 cents on Scale)
- How it works
- AI only
- Free trial
- No free trial; a free demo agent can be built and tested, and billing starts when a phone number is connected
- Checked
- October 15, 2026
Goodcall pricing
| Plan | Price | Includes |
|---|---|---|
| Starter | $79/mo | 100 unique customers, 5 workers, 1 external tool, 1 team member, 30-day call history |
| Growth | $129/mo | 500 unique customers, 10 workers, 5 external tools, 5 team members, 90-day call history |
| Scale | $299/mo | 2,000 unique customers, 20 workers, 15 external tools, 10 team members, unlimited call history; BAA available |
| Enterprise | Quote | Volume pricing above 2,000 customers, onboarding, SLA |
- A unique customer is one phone number, counted once per month. Repeat calls from the same number count once, and spam or wrong numbers don't count. Call length is not metered. Each plan includes a local number. AI test-run top-ups are sold in $5 increments. Annual pricing is not listed.
What it does
- Answers inbound calls
- Yes
- Places outbound calls
- Unconfirmed
- Books appointments
- Yes
- Warm transfer to a person
- Unconfirmed
- Text follow-up
- Yes
- Call recording
- Yes
- Transcripts
- Yes
- CRM sync
- Yes
- Keep your number (porting)
- No
- Spanish
- No
- Other languages
- No
- Web chat
- Unconfirmed
- API
- Unconfirmed
- Custom voice
- Unconfirmed
The How It Works FAQ answers the languages question with 'English, today.'
Integrations
As listed by Goodcall. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Yes
- SOC 2
- Unconfirmed
- Discloses it's an AI
- Yes
Goodcall's FAQ says it is HIPAA compliant and that protected health information requires the Scale plan or Enterprise plus a signed Business Associate Agreement before the agent takes such calls. A standard BAA is available on Scale ($299/month) and Enterprise.
“Unconfirmed” means Goodcall's public pages don't say either way. Rules for AI phone calls
Company
- Headquarters
- Palo Alto, CA
- Founded
- 2017
- Built for
- Small business, Enterprise
Sources
- Goodcall homepage company, features, integrations, compliance. Accessed October 15, 2026
- Goodcall pricing pricing. Accessed October 15, 2026
- Goodcall FAQ pricing, compliance, features, integrations. Accessed October 15, 2026
- How Goodcall works features, integrations. Accessed October 15, 2026
- Goodcall enterprise voice agent features, integrations. Accessed October 15, 2026
- Goodcall Terms of Service company. Accessed October 15, 2026
- Goodcall partnerships and integrations (help article) affiliate, integrations. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
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