Bland AI vs Vapi
Bland AI charges usage-based and Vapi charges usage-based. Here's how they compare on price, features and compliance, using each vendor's own published information.
Checked October 15, 2026 (Bland AI) and October 15, 2026 (Vapi)
| Detail | Bland AI | Vapi |
|---|---|---|
| Charges by | Usage-based | Usage-based |
| Starts at | Free tier | Free tier |
| Includes | 2 credits and one inbound number (listed as a $15/month value); 10 concurrent calls; 100 calls per day | $5 in free credits; 1 phone number; 4 concurrent calls; 14-day data retention |
| Overage | — | — |
| Per minute | $0.14 | $0.05 |
| Free trial | Start plan includes 2 credits and an inbound number, no card required | $5 in free credits |
| How it works | AI only | AI only |
| Answers inbound calls | Yes | Yes |
| Places outbound calls | Yes | Yes |
| Books appointments | Yes | Yes |
| Warm transfer to a person | Yes | Yes |
| Text follow-up | Yes | Yes |
| Call recording | Yes | Yes |
| Transcripts | Yes | Yes |
| CRM sync | Yes | Yes |
| Keep your number (porting) | Unconfirmed | Unconfirmed |
| Spanish | Yes | Yes |
| Other languages | Yes | Yes |
| Web chat | Yes | Unconfirmed |
| API | Yes | Yes |
| Custom voice | Yes | Yes |
| Signs a HIPAA BAA | Yes | Yes |
| SOC 2 | SOC 2 Type II | SOC 2 Type II |
Integrations
Both list: Twilio, Genesys, Five9, Amazon Connect, Talkdesk, Salesforce, HubSpot, Notion, Slack, Zapier, Make.
Only Bland AI: NICE CXone, Pipedrive, Cal.com, Calendly, Pipedream.
Only Vapi: Telnyx, Vonage, Avaya, NICE, Cisco, Zendesk, GoHighLevel, Apollo.io, Clay, Google Calendar, Google Sheets, n8n.
Pricing notes
Bland AI: Bland's pricing page says the per-minute rate covers the LLM, speech-to-text and text-to-speech, with no token charges or model pass-throughs. Telephony is billed separately, either on the customer's own carrier or on Bland's at pass-through cost; bring-your-own-telephony customers pay only the AI rate and no transfer fees. Bland's billing docs (rates effective December 5, 2025) also list a $0.015 minimum per outbound call attempt and per failed call on Bland telephony, SMS at $0.02 per message, and two plans not shown on the pricing page: Scale ($499, $0.11/min, transfers $0.03/min) and Agent Phone ($29.99, unlimited voice and US/Canada SMS). The pricing page lists a 99.9% uptime SLA on all plans.
Vapi: Vapi charges a pre-paid hosting fee of $0.05/min. Transcription, LLM and voice are passed through at provider cost with no markup (calculator ranges: Deepgram transcription about $0.0095-$0.0099/min, OpenAI model about $0.0077-$0.0452/min, ElevenLabs voice about $0.0146-$0.0238/min). Vapi telephony/SIP, WebSockets and Daily WebRTC are free; carrier minutes are charged by the provider (Twilio $0.008/min inbound and $0.014/min outbound, Vonage $0.00814/min, Telnyx $0.0055/min). Vapi's own example for 1,000 minutes/month totals an estimated $82-$129. Add-ons on any package: HIPAA compliance $2,000/month (includes standard DPA and BAA), extra concurrency $10 per line per month, extra organizations $20 per org per month. The Pro package fee is 10% of the hosting fee with a $999/month minimum; it is recorded here at the minimum.