Orum
AI outbound calling
Orum is an AI dialer for B2B sales development teams. It dials several numbers at once (parallel dialing) or one after another (power dialing), uses AI to detect voicemails, phone trees and bad numbers, and connects a human rep only when a person answers. It also offers voicemail drop, call recording, AI call summaries, a virtual sales floor and optional AI coaching and roleplay.
- Charges by
- Per seat
- Starts at
- Quote
- How it works
- AI-assisted dialer (reps talk)
- Free trial
- Limited to 500 dials
- Checked
- October 15, 2026
Pricing
The pricing page says pricing 'is based on package type and number of users' and asks visitors to request pricing. It lists a 9-seat minimum. The base package includes unlimited dials, parallel and power dialing, AI detection, voicemail drop and sequencing, call recordings, AI call summaries and up to 10 caller IDs per month. AI Coaching (roleplay agents, scorecards) and webhooks are add-ons available on all plans; an 'Ascend Limited' option for part-time dialers is mentioned without prices.
What it does
- Answers inbound calls
- Unconfirmed
- Places outbound calls
- Yes
- Books appointments
- Unconfirmed
- Warm transfer to a person
- Unconfirmed
- Text follow-up
- Unconfirmed
- Call recording
- Yes
- Transcripts
- Unconfirmed
- CRM sync
- Yes
- Keep your number (porting)
- Unconfirmed
- Spanish
- Unconfirmed
- Other languages
- Unconfirmed
- Web chat
- No
- API
- Unconfirmed
- Custom voice
- No
Human reps hold the conversations, so language depends on the rep. The pricing page lists international calling in the base package.
Integrations
As listed by Orum. Integrations not listed may still be possible through an API or Zapier.
Security and compliance
- Signs a HIPAA BAA
- Unconfirmed
- SOC 2
- SOC 2 Type II
- Discloses it's an AI
- Not applicable
- Consent capture tools
- Unconfirmed
- Do-not-call scrubbing
- Unconfirmed
- Calling-hour controls
- Unconfirmed
HIPAA and BAAs are not mentioned on Orum's security page.
“Unconfirmed” means Orum's public pages don't say either way. Rules for AI phone calls
Company
- Founded
- 2018
- Built for
- Mid-market, Enterprise
Sources
- Orum pricing pricing, features. Accessed October 15, 2026
- Orum integrations integrations. Accessed October 15, 2026
- Orum help center: integrations directory integrations. Accessed October 15, 2026
- Orum security and compliance compliance. Accessed October 15, 2026
- Orum: SOC 2 Type II announcement (July 2022) compliance, features. Accessed October 15, 2026
- Orum Series B announcement (Nov 2022) company. Accessed October 15, 2026
- About Orum company, status. Accessed October 15, 2026
- Orum partners affiliate. Accessed October 15, 2026
- Orum help center: compliance directory compliance. Accessed October 15, 2026
Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.
Orum alternatives
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