CaseGen

AI receptionists, AI outbound calling

CaseGen is a voice AI intake service for law firms, built around personal injury work and also marketed to criminal, family, immigration, employment and other practice areas. Its inbound agent answers calls 24/7, runs intake, flags high-value leads and transfers them live to the firm. An outbound agent calls back web leads, missed calls and unfinished intakes. Pricing is quoted individually, month to month, with a one-time setup fee.

Visit CaseGenPricing page

Charges by
Quote only
Starts at
Quote
How it works
AI only
Free trial
Terms allow trials of up to 7 days; the pricing page does not advertise a trial
Checked
October 15, 2026

Pricing

The pricing page publishes no figures. Visitors get a personalized estimate from an AI agent (labelled beta) or book a call with the founders. Per the Terms, billing is monthly or annual from the go-live date, fees are non-refundable except where law requires, and fees can be raised with 45 days' notice.

What it does

Answers inbound calls
Yes
Places outbound calls
Yes
Books appointments
Yes
Warm transfer to a person
Yes
Text follow-up
Yes
Call recording
Yes
Transcripts
Yes
CRM sync
Yes
Keep your number (porting)
Unconfirmed
Spanish
Yes
Other languages
Yes
Web chat
Unconfirmed
API
Unconfirmed
Custom voice
Unconfirmed

The bilingual answering page FAQ says CaseGen supports Spanish, French, German and Russian and detects the caller's language in the first few seconds. Other sections of the same page mention more languages without clearly saying they are supported.

Integrations

As listed by CaseGen. Integrations not listed may still be possible through an API or Zapier.

Security and compliance

Signs a HIPAA BAA
Unconfirmed
SOC 2
Unconfirmed
Discloses it's an AI
Unconfirmed
Consent capture tools
Unconfirmed
Do-not-call scrubbing
Unconfirmed
Calling-hour controls
Unconfirmed

“Unconfirmed” means CaseGen's public pages don't say either way. Rules for AI phone calls

Company

Headquarters
Irvine, CA
Built for
Small business
Industries
Legal

Sources

  1. CaseGen homepage company, features, integrations. Accessed October 15, 2026
  2. CaseGen pricing pricing. Accessed October 15, 2026
  3. CaseGen integrations integrations. Accessed October 15, 2026
  4. CaseGen Justin (outbound agent) features. Accessed October 15, 2026
  5. CaseGen bilingual answering service features. Accessed October 15, 2026
  6. CaseGen practice areas company. Accessed October 15, 2026
  7. CaseGen about us company. Accessed October 15, 2026
  8. CaseGen terms company, pricing, compliance. Accessed October 15, 2026

Spot something out of date? Email contact@aivoiceagentvendors.com with a link to the vendor's page.

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