AI Voice Agent Vendors

Is Maine a one-party consent state?

Maine is a one-party consent state: one person on the call can consent to it being recorded, so a business can record its own calls without asking the other caller under the state rule.

General information, not legal advice. Check the statute and talk to a lawyer about your situation.

Statute checked October 15, 2026

The law

Rule
A one-party consent state
Notes
"Intercept" excludes the sender or receiver of the communication and anyone given prior authority by the sender or receiver.

For businesses using an AI receptionist

AI receptionists usually record and transcribe calls. Announcing at the start of the call that it's recorded, and that the caller is speaking with an AI assistant, is the common way businesses handle callers from states with stricter rules.

Calls with people in two-party states such as California, Florida, Illinois, Maryland can raise the question of which state's law applies, which is why many businesses announce recording on all calls.

Compare AI receptionists and check which ones announce recording and AI use.

Other Maine rules for AI calls

Required disclosure of use of artificial intelligence chatbot to engage in trade and commerce

AI disclosure

A business may not use an AI chatbot or other computer technology to deal with consumers in a way that could lead a reasonable consumer to believe they are talking with a human, unless it clearly and conspicuously tells the consumer they are not talking with a human. The law's definition of chatbot covers software that simulates human conversation through text or "aural" (spoken) communication, so it reaches voice agents. A violation is treated as a violation of the Maine Unfair Trade Practices Act.

10 M.R.S. 1500-DD (enacted by P.L. 2025, c. 294; reallocated from 10 M.R.S. 1500-Y)

Automated telephone solicitation

Telemarketing and automated calls

  • Solicitation calls using an automated calling device or an artificial or prerecorded voice are barred to Maine residential, cell and paging numbers, as well as emergency and certain other lines, unless an exception applies.
  • Exceptions include calls with the recipient's prior, written, express consent, calls responding to a call the recipient started, and messages about purchases, deliveries, reservations or business hours.
  • Automated solicitation calls are limited to weekdays from 9 a.m. to 5 p.m. Maine time, with no more than one completed call to the same number in any 8-hour period.
  • The device must disconnect within 5 seconds after the called party hangs up, and the caller must give the organization's name, address and phone number within the first minute.
  • Callers must keep transcripts of solicitation messages for 24 months; violations are unfair trade practices.

10 M.R.S. 1498

Telephone solicitation

Telemarketing and automated calls

  • Telephone solicitors must immediately give their real first and last name and the business they are calling for.
  • No calls to numbers that have been on the national or state do-not-call registry for at least 3 months; solicitors must also check the reassigned numbers database.
  • Exempt calls include those made at the express request of the person called, calls about an existing unfinished debt or contract, and calls to people with an established business relationship.

10 M.R.S. 1499-B

See the rule in each state or all rules for AI phone calls.