{
  "name": "AI Voice Agent Vendors: vendor listings",
  "url": "https://aivoiceagentvendors.com/data",
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "citation": "Source: AI Voice Agent Vendors (aivoiceagentvendors.com), data checked between October 15 and October 22, 2026.",
  "fields": {
    "slug": "Stable ID for the listing; also the last part of its URL.",
    "name": "Product or company name as the vendor uses it.",
    "listing_url": "The listing on this site, with every source linked.",
    "website": "The vendor's own website.",
    "status": "active or acquired (shut-down products are left out of this file).",
    "primary_category": "receptionist, customer_service, outbound, platform or white_label.",
    "categories": "Every category the listing appears in, separated by semicolons.",
    "how_it_works": "Who handles the call: AI only, AI with human backup, people with AI, or an AI-assisted dialer.",
    "segments": "Business sizes it sells to (smb, mid_market, enterprise).",
    "industries": "Industries its own pages say it serves.",
    "pricing_published": "true when the vendor publishes prices; false means quote only.",
    "pricing_model": "How it charges, such as per minute, per call or per user.",
    "pricing_basis": "How it charges, in the vendor's terms, where the model alone says too little.",
    "starting_price_usd_month": "Lowest published monthly price in US dollars (0 = a free or pay-as-you-go plan); per user when starting_price_per is user; empty when not published.",
    "starting_plan": "The plan that starting price belongs to.",
    "per_minute_usd": "Published per-minute rate in US dollars, where there is one.",
    "rate_includes_speech_to_text": "Whether the per-minute rate includes speech recognition: included, extra, choice (priced by the option chosen) or unstated.",
    "rate_includes_model": "Whether the per-minute rate includes the AI model: included, extra, choice (priced by the option chosen) or unstated.",
    "rate_includes_voice": "Whether the per-minute rate includes the voice: included, extra, choice (priced by the option chosen) or unstated.",
    "rate_includes_phone": "Whether the per-minute rate includes phone minutes: included, extra, choice (priced by the option chosen) or unstated.",
    "free_option": "plan, trial, credits, test, none or unconfirmed.",
    "free_terms": "The free plan or trial terms as the vendor states them.",
    "hipaa_baa": "yes when the vendor's pages say it signs a HIPAA business associate agreement; no when they say it doesn't; unconfirmed when they don't say.",
    "baa_access": "How a customer gets the BAA, where the vendor says.",
    "soc2": "SOC 2 report the vendor says it has: type_2, type_1, in_progress, no or unconfirmed.",
    "spanish": "Answers in Spanish: yes, no or unconfirmed.",
    "appointment_booking": "Books appointments: yes, no or unconfirmed.",
    "warm_transfer": "Transfers calls to a person: yes, no or unconfirmed.",
    "live_receptionists": "Has its own human receptionists on staff: yes, no or unconfirmed.",
    "outbound_calls": "Places outbound calls: yes, no or unconfirmed.",
    "integrations_count": "Number of named integrations the vendor lists.",
    "integrations": "Named integrations, separated by semicolons.",
    "pricing_source_url": "The vendor page the prices come from.",
    "last_verified": "Date we last checked the listing against the vendor's pages (YYYY-MM-DD).",
    "last_changed": "Date a published fact on the listing last changed (YYYY-MM-DD).",
    "starting_price_per": "account, or user for per-seat pricing (the starting price is per user per month)."
  },
  "vendors": [
    {
      "slug": "11x",
      "name": "11x",
      "listing_url": "https://aivoiceagentvendors.com/vendors/11x",
      "website": "https://www.11x.ai",
      "status": "active",
      "primary_category": "outbound",
      "categories": "outbound",
      "how_it_works": "AI with human backup",
      "segments": "mid_market; enterprise",
      "industries": "general",
      "pricing_published": true,
      "pricing_model": "Flat monthly",
      "pricing_basis": "from $5,333 a month, billed annually, for Julian, its phone agent",
      "starting_price_usd_month": 5333,
      "starting_plan": "Julian Growth (Voice)",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 11,
      "integrations": "Salesforce; HubSpot; Pipedrive; Zoho CRM; Gmail; Outlook; Google Calendar; Outlook Calendar; Slack; G2; Chili Piper",
      "pricing_source_url": "https://www.11x.ai/products/julian/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "abby-connect",
      "name": "Abby Connect",
      "listing_url": "https://aivoiceagentvendors.com/vendors/abby-connect",
      "website": "https://www.abby.com",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist; white_label",
      "how_it_works": "AI with human backup",
      "segments": "smb; mid_market; enterprise",
      "industries": "legal; home_services; financial_services; medical; dental; salons_spas; real_estate",
      "pricing_published": true,
      "pricing_model": "Per minute",
      "pricing_basis": null,
      "starting_price_usd_month": 164,
      "starting_plan": "Starter",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "14 days or 500 Abby Minutes, whichever comes first; payment method required",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "yes",
      "outbound_calls": "no",
      "integrations_count": 25,
      "integrations": "Calendly; Salesforce; HubSpot; Zoho CRM; Google Calendar; Outlook Calendar; Google Sheets; Google Drive; Google Docs; Google Contacts; Slack; Microsoft Teams; QuickBooks; Zendesk; Pipedrive; Mailchimp; Monday.com; Trello; Square; Acuity Scheduling; ActiveCampaign; Notion; Airtable; Asana; Twilio",
      "pricing_source_url": "https://www.abby.com/pricing/",
      "last_verified": "2026-10-21",
      "last_changed": "2026-10-21",
      "starting_price_per": "account"
    },
    {
      "slug": "ai-recepts",
      "name": "AI Recepts",
      "listing_url": "https://aivoiceagentvendors.com/vendors/ai-recepts",
      "website": "https://airecepts.com",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "dental; salons_spas; legal; medical; home_services; real_estate",
      "pricing_published": true,
      "pricing_model": "Per minute",
      "pricing_basis": null,
      "starting_price_usd_month": 69,
      "starting_plan": "Starter",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "7 days, no credit card required",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 1,
      "integrations": "Google Calendar",
      "pricing_source_url": "https://airecepts.com/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "aircall-ai-voice-agent",
      "name": "Aircall AI Voice Agent",
      "listing_url": "https://aivoiceagentvendors.com/vendors/aircall-ai-voice-agent",
      "website": "https://aircall.io",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist; outbound; customer_service",
      "how_it_works": "AI only",
      "segments": "smb; mid_market; enterprise",
      "industries": "ecommerce; retail; saas; fitness; real_estate; hospitality",
      "pricing_published": true,
      "pricing_model": "Per minute",
      "pricing_basis": "$0.49 a minute pay as you go ($0.39 past 2,500 minutes) or prepaid bundles from $175 for 500 minutes, with no Aircall phone plan required",
      "starting_price_usd_month": 0,
      "starting_plan": "Try AI Voice Agents",
      "per_minute_usd": 0.49,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "plan",
      "free_terms": "100 AI Voice Agent minutes at sign-up, then 50 free minutes each month",
      "hipaa_baa": "yes",
      "baa_access": "on request",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 6,
      "integrations": "HubSpot; Salesforce; Zendesk; Shopify; Stripe; Calendly",
      "pricing_source_url": "https://aircall.io/products/ai/voice-agent/",
      "last_verified": "2026-10-21",
      "last_changed": "2026-10-21",
      "starting_price_per": "account"
    },
    {
      "slug": "allo",
      "name": "Allo",
      "listing_url": "https://aivoiceagentvendors.com/vendors/allo",
      "website": "https://www.withallo.com",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "restaurants; insurance; real_estate; medical; financial_services; saas",
      "pricing_published": true,
      "pricing_model": "Per seat",
      "pricing_basis": null,
      "starting_price_usd_month": 32,
      "starting_plan": "AI Receptionist add-on (per agent, billed yearly)",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "7 days",
      "hipaa_baa": "yes",
      "baa_access": "with a $50-a-month add-on per workspace",
      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 16,
      "integrations": "Google Calendar; Cal.com; Calendly; HubSpot; Salesforce; Pipedrive; Attio; Zoho Flow; Zapier; Make; Shopify; Notion; Odoo; QuickBooks; Google Sheets; Apollo",
      "pricing_source_url": "https://www.withallo.com/pricing?market=us",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "user"
    },
    {
      "slug": "aloware",
      "name": "Aloware",
      "listing_url": "https://aivoiceagentvendors.com/vendors/aloware",
      "website": "https://aloware.com",
      "status": "active",
      "primary_category": "outbound",
      "categories": "outbound; receptionist",
      "how_it_works": "AI only",
      "segments": "smb; mid_market",
      "industries": "legal; insurance; automotive; real_estate; financial_services; home_services; education; restaurants; hospitality; medical; ecommerce",
      "pricing_published": true,
      "pricing_model": "Per seat",
      "pricing_basis": "per user, from $40 a month with a 10-user minimum on that plan; its AI voice agent is billed separately, from 10 cents a minute",
      "starting_price_usd_month": 40,
      "starting_plan": "iPro + AI",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "7 days, no credit card required",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 17,
      "integrations": "HubSpot; GoHighLevel; Salesforce; Zoho; Pipedrive; Zapier; n8n; Slack; Calendly; Cal.com; Google Calendar; Clio; Gong; Guesty; Meta Ads; SendGrid; Mailgun",
      "pricing_source_url": "https://aloware.com/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "user"
    },
    {
      "slug": "answrr",
      "name": "Answrr",
      "listing_url": "https://aivoiceagentvendors.com/vendors/answrr",
      "website": "https://tryanswrr.com",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist; white_label",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "legal; automotive; dental; medical; veterinary; home_services",
      "pricing_published": true,
      "pricing_model": "Per minute",
      "pricing_basis": null,
      "starting_price_usd_month": 99,
      "starting_plan": "Starter",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "Free trial offered on each plan ('Start Free Trial'); length and limits not stated",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 5,
      "integrations": "Cal.com; Calendly; GoHighLevel; Zapier; Make",
      "pricing_source_url": "https://tryanswrr.com/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-22",
      "starting_price_per": "account"
    },
    {
      "slug": "arini",
      "name": "Arini",
      "listing_url": "https://aivoiceagentvendors.com/vendors/arini",
      "website": "https://www.arini.ai",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb; mid_market; enterprise",
      "industries": "dental",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "yes",
      "baa_access": "with its customers, and before integration per its Dentrix guide",
      "soc2": "unconfirmed",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 8,
      "integrations": "Open Dental; Dentrix; Dentrix Ascend; Eaglesoft; Denticon; CareStack; Curve Dental; Cloud 9",
      "pricing_source_url": "https://www.arini.ai/blog/ai-receptionist-dental-practices-texas",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "asapp",
      "name": "ASAPP",
      "listing_url": "https://aivoiceagentvendors.com/vendors/asapp",
      "website": "https://www.asapp.com",
      "status": "active",
      "primary_category": "customer_service",
      "categories": "customer_service",
      "how_it_works": "AI with human backup",
      "segments": "enterprise",
      "industries": "hospitality; insurance; financial_services; telecom; utilities; medical; retail",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "unconfirmed",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 5,
      "integrations": "Amazon Connect; Azure Communication Services; Genesys; Twilio; Zendesk",
      "pricing_source_url": "https://www.asapp.com/get-started",
      "last_verified": "2026-10-21",
      "last_changed": "2026-10-21",
      "starting_price_per": null
    },
    {
      "slug": "assort-health",
      "name": "Assort Health",
      "listing_url": "https://aivoiceagentvendors.com/vendors/assort-health",
      "website": "https://www.assorthealth.com",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist; customer_service",
      "how_it_works": "AI only",
      "segments": "mid_market; enterprise",
      "industries": "medical; behavioral_health",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "yes",
      "baa_access": "under a customer BAA it publishes",
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 11,
      "integrations": "Epic; Oracle Health (Cerner); athenahealth; AdvancedMD; eClinicalWorks; NextGen; Nextech; ModMed; Greenway; Allscripts; Veradigm",
      "pricing_source_url": "https://www.assorthealth.com/",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "avoca",
      "name": "Avoca",
      "listing_url": "https://aivoiceagentvendors.com/vendors/avoca",
      "website": "https://www.avoca.ai",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist; outbound",
      "how_it_works": "AI with human backup",
      "segments": "smb; mid_market; enterprise",
      "industries": "home_services; hvac; plumbing; electrical; roofing; automotive",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "yes",
      "outbound_calls": "yes",
      "integrations_count": 5,
      "integrations": "ServiceTitan; Google Local Services Ads; Tekmetric; Shop-Ware; Mitchell 1",
      "pricing_source_url": "https://www.avoca.ai/inbound",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "beside",
      "name": "Beside",
      "listing_url": "https://aivoiceagentvendors.com/vendors/beside",
      "website": "https://www.beside.com/ai-receptionist",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "general; real_estate; plumbing; hvac; salons_spas; insurance",
      "pricing_published": true,
      "pricing_model": "Flat monthly",
      "pricing_basis": null,
      "starting_price_usd_month": 29,
      "starting_plan": "Baseline",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "7 days on the Unlimited plan (payment method required); none on Baseline",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 8,
      "integrations": "Google Calendar; Outlook Calendar; HubSpot; Attio; Follow Up Boss; Google Contacts; Google Sheets; Microsoft Teams",
      "pricing_source_url": "https://www.beside.com/phone/pricing.md",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-22",
      "starting_price_per": "account"
    },
    {
      "slug": "bland-ai",
      "name": "Bland AI",
      "listing_url": "https://aivoiceagentvendors.com/vendors/bland-ai",
      "website": "https://www.bland.ai",
      "status": "active",
      "primary_category": "platform",
      "categories": "platform; receptionist; customer_service; outbound",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
      "industries": "medical; insurance; financial_services; logistics; hospitality; telecom; government",
      "pricing_published": true,
      "pricing_model": "Usage-based",
      "pricing_basis": null,
      "starting_price_usd_month": 0,
      "starting_plan": "Start",
      "per_minute_usd": 0.14,
      "rate_includes_speech_to_text": "included",
      "rate_includes_model": "included",
      "rate_includes_voice": "included",
      "rate_includes_phone": "extra",
      "free_option": "plan",
      "free_terms": "Start plan includes 2 credits and an inbound number, no card required",
      "hipaa_baa": "yes",
      "baa_access": "on its Enterprise plan",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 16,
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    },
    {
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      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 9,
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    },
    {
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      "listing_url": "https://aivoiceagentvendors.com/vendors/conversenow",
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      "industries": "restaurants",
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      "outbound_calls": "unconfirmed",
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      "status": "active",
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      "free_terms": "None (the pricing page says Convoso does not offer a free trial; it offers live demos)",
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      "slug": "decagon",
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      "website": "https://decagon.ai",
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      "integrations": "Zendesk; Intercom; Salesforce; Amazon Connect; RingCentral; Kustomer; Confluence; Contentful",
      "pricing_source_url": "https://decagon.ai/resources/pricing-ai-agents",
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    },
    {
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      "name": "Deepgram Voice Agent API",
      "listing_url": "https://aivoiceagentvendors.com/vendors/deepgram-voice-agent-api",
      "website": "https://deepgram.com/product/voice-agent-api",
      "status": "active",
      "primary_category": "platform",
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      "baa_access": "for Enterprise customers",
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      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 2,
      "integrations": "Twilio; Plivo",
      "pricing_source_url": "https://deepgram.com/pricing",
      "last_verified": "2026-10-22",
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    },
    {
      "slug": "dentina",
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      "website": "https://dentina.ai",
      "status": "active",
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      "how_it_works": "AI only",
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      "starting_plan": "Standard (Inbound)",
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      "integrations": "Open Dental; Dentrix; Dentrix Ascend; Dentrix Enterprise; Eaglesoft; Curve Dental; Denticon; Cloud 9; Dolphin; OrthoTrac; PracticeWorks",
      "pricing_source_url": "https://dentina.ai/",
      "last_verified": "2026-10-15",
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    },
    {
      "slug": "dialpad-ai-receptionist",
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      "pricing_published": true,
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      "hipaa_baa": "yes",
      "baa_access": "online, on any paid account; its BAA documents don't name AI Agents",
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      "integrations_count": 0,
      "integrations": "",
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    },
    {
      "slug": "dialzara",
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      "listing_url": "https://aivoiceagentvendors.com/vendors/dialzara",
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      "status": "active",
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      "how_it_works": "AI only",
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      "industries": "general; legal; property_management; real_estate; hvac; home_services; insurance; medical; dental; plumbing; electrical; salons_spas",
      "pricing_published": true,
      "pricing_model": "Per minute",
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      "starting_price_usd_month": 29,
      "starting_plan": "Business Lite",
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      "free_terms": "7 days (inbound voice plans)",
      "hipaa_baa": "yes",
      "baa_access": "on request",
      "soc2": "unconfirmed",
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      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 6,
      "integrations": "Google Calendar; Outlook Calendar; Slack; Microsoft Teams; Zapier; Make",
      "pricing_source_url": "https://dialzara.com/pricing",
      "last_verified": "2026-10-21",
      "last_changed": "2026-10-21",
      "starting_price_per": "account"
    },
    {
      "slug": "echowin",
      "name": "echowin",
      "listing_url": "https://aivoiceagentvendors.com/vendors/echowin",
      "website": "https://echo.win",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist; outbound; customer_service; platform; white_label",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
      "industries": "general; medical; legal; real_estate; property_management; automotive; insurance; financial_services; home_services; hvac; roofing; utilities; telecom; fitness; hospitality; restaurants; salons_spas; veterinary; retail; ecommerce; education; logistics",
      "pricing_published": true,
      "pricing_model": "Per minute",
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      "starting_price_usd_month": 10,
      "starting_plan": "Pay as you go (one phone number, plus usage)",
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      "rate_includes_phone": null,
      "free_option": "credits",
      "free_terms": "No time-limited trial. Building and testing are free with starting credits (the pricing page shows $5 on the plan card and $10 in its sign-up offer), no credit card. Phone numbers cost $10/month each, and the quick start guide says a paid plan is needed for phone numbers.",
      "hipaa_baa": "yes",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 6,
      "integrations": "Google Calendar; Outlook Calendar; Cal.com; Square Appointments; Wix Bookings; Zapier",
      "pricing_source_url": "https://echo.win/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "elevenlabs-agents",
      "name": "ElevenLabs Agents (ElevenAgents)",
      "listing_url": "https://aivoiceagentvendors.com/vendors/elevenlabs-agents",
      "website": "https://elevenlabs.io/agents",
      "status": "active",
      "primary_category": "platform",
      "categories": "platform; receptionist; customer_service; outbound",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
      "industries": "telecom; financial_services; medical; government; saas; retail; ecommerce; hospitality",
      "pricing_published": true,
      "pricing_model": "Usage-based",
      "pricing_basis": null,
      "starting_price_usd_month": 0,
      "starting_plan": "Free",
      "per_minute_usd": 0.08,
      "rate_includes_speech_to_text": "included",
      "rate_includes_model": "extra",
      "rate_includes_voice": "included",
      "rate_includes_phone": "extra",
      "free_option": "plan",
      "free_terms": "Free plan with 15 call minutes per month",
      "hipaa_baa": "yes",
      "baa_access": "on Enterprise subscriptions only",
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 26,
      "integrations": "Twilio; Vonage; Telnyx; Plivo; Exotel; Bandwidth; Sinch; Amazon Connect; Genesys; Five9; Cal.com; Calendly; Google Calendar; Google Drive; HubSpot; Salesforce; Zendesk; Freshdesk; Intercom; ServiceNow; Jira; Slack; Telegram; Zapier; Stripe; Shopify",
      "pricing_source_url": "https://elevenlabs.io/pricing/agents",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "eliseai",
      "name": "EliseAI",
      "listing_url": "https://aivoiceagentvendors.com/vendors/eliseai",
      "website": "https://eliseai.com",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "mid_market; enterprise",
      "industries": "property_management; medical",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 18,
      "integrations": "Rent Manager; ResMan; Funnel; Bluemoon; Zillow Rentals; Zumper; Dwellsy; PERQ; DOOR; Brivo; ButterflyMX; Engrain; igloohome; Peek; Realync; Seam; Tour24; Grace Hill",
      "pricing_source_url": "https://eliseai.com/voiceai",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "five9",
      "name": "Five9 AI Agents (Intelligent Virtual Agent)",
      "listing_url": "https://aivoiceagentvendors.com/vendors/five9",
      "website": "https://www.five9.com",
      "status": "active",
      "primary_category": "customer_service",
      "categories": "customer_service",
      "how_it_works": "AI with human backup",
      "segments": "mid_market; enterprise",
      "industries": "financial_services; insurance; medical; education; government; retail; ecommerce; hospitality",
      "pricing_published": true,
      "pricing_model": "Per seat",
      "pricing_basis": "per concurrent seat, from $159 a month on the lowest plan that lists voice and AI, with a 50-seat minimum; AI agents are an add-on with no published price",
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "yes",
      "baa_access": "as part of its customer agreement, which doesn't say whether AI agents are covered",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 12,
      "integrations": "Salesforce; ServiceNow; Microsoft Dynamics 365; Zendesk; Oracle Service Cloud; Oracle NetSuite; Microsoft Teams; Zoom; RingCentral; AT&T Office@hand; Verint; Calabrio",
      "pricing_source_url": "https://www.five9.com/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "genesys",
      "name": "Genesys Cloud Virtual Agents",
      "listing_url": "https://aivoiceagentvendors.com/vendors/genesys",
      "website": "https://www.genesys.com",
      "status": "active",
      "primary_category": "customer_service",
      "categories": "customer_service",
      "how_it_works": "AI with human backup",
      "segments": "mid_market; enterprise",
      "industries": "financial_services; medical; retail; insurance; government",
      "pricing_published": true,
      "pricing_model": "Per seat",
      "pricing_basis": "per user, from $75 a month billed annually, with AI use drawn from AI Experience tokens whose unit price isn't clearly published",
      "starting_price_usd_month": 75,
      "starting_plan": "Genesys Cloud CX 1",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "Genesys Cloud free trial, no credit card required (14 days per the trial terms); whether it includes virtual agents or AI tokens isn't stated",
      "hipaa_baa": "yes",
      "baa_access": "on request through its account team; it doesn't say whether virtual agents are covered",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "unconfirmed",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 13,
      "integrations": "Salesforce; ServiceNow; Microsoft Dynamics 365; Zendesk; Microsoft Teams; Zoom; 8x8; Amazon Lex; Google Dialogflow; Amazon Polly; Google Cloud Text-to-Speech; Acapela; AWS Lambda",
      "pricing_source_url": "https://www.genesys.com/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "user"
    },
    {
      "slug": "giga",
      "name": "Giga",
      "listing_url": "https://aivoiceagentvendors.com/vendors/giga",
      "website": "https://giga.ai",
      "status": "active",
      "primary_category": "customer_service",
      "categories": "customer_service",
      "how_it_works": "AI with human backup",
      "segments": "enterprise",
      "industries": "financial_services; saas; retail; telecom; medical; logistics; hospitality; automotive; insurance; utilities",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": "No free trial is described. The Enterprise Pilot Terms describe an 8-week evaluation pilot 'provided at the cost specified in the applicable Pilot Order Form'.",
      "hipaa_baa": "yes",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 7,
      "integrations": "Epic; OPERA; Mews; Fiserv; Salesforce; Amazon Connect; Zendesk",
      "pricing_source_url": "https://giga.ai/enterprise-pilot-terms",
      "last_verified": "2026-10-21",
      "last_changed": "2026-10-21",
      "starting_price_per": null
    },
    {
      "slug": "goodcall",
      "name": "Goodcall",
      "listing_url": "https://aivoiceagentvendors.com/vendors/goodcall",
      "website": "https://www.goodcall.com",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
      "industries": "general",
      "pricing_published": true,
      "pricing_model": "Per unique caller",
      "pricing_basis": null,
      "starting_price_usd_month": 79,
      "starting_plan": "Starter",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "test",
      "free_terms": "No free trial; a free demo agent can be built and tested, and billing starts when a phone number is connected",
      "hipaa_baa": "yes",
      "baa_access": "on the Scale plan ($299 a month) and Enterprise",
      "soc2": "unconfirmed",
      "spanish": "no",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 4,
      "integrations": "Google Calendar; Google Sheets; GoHighLevel; Zapier",
      "pricing_source_url": "https://www.goodcall.com/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "goto-connect-ai-receptionist",
      "name": "GoTo Connect AI Receptionist",
      "listing_url": "https://aivoiceagentvendors.com/vendors/goto-connect-ai-receptionist",
      "website": "https://www.goto.com/connect/ai-virtual-receptionist",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb; mid_market",
      "industries": "automotive; medical; retail",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 1,
      "integrations": "Xtime",
      "pricing_source_url": "https://www.goto.com/pricing/connect",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-22",
      "starting_price_per": null
    },
    {
      "slug": "grasshopper-ai-receptionist",
      "name": "Grasshopper AI Receptionist (with Smith.ai)",
      "listing_url": "https://aivoiceagentvendors.com/vendors/grasshopper-ai-receptionist",
      "website": "https://grasshopper.com/features/virtual-receptionist",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI with human backup",
      "segments": "smb",
      "industries": "general",
      "pricing_published": true,
      "pricing_model": "Not stated",
      "pricing_basis": null,
      "starting_price_usd_month": 95,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": "Grasshopper's phone service has a 7-day free trial with no credit card; whether the receptionist is included in the trial is not stated",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "yes",
      "outbound_calls": "unconfirmed",
      "integrations_count": 0,
      "integrations": "",
      "pricing_source_url": "https://grasshopper.com/features/virtual-receptionist",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-22",
      "starting_price_per": "account"
    },
    {
      "slug": "hello-patient",
      "name": "Hello Patient",
      "listing_url": "https://aivoiceagentvendors.com/vendors/hello-patient",
      "website": "https://www.hellopatient.com",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb; mid_market; enterprise",
      "industries": "medical; dental; behavioral_health; veterinary",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "yes",
      "baa_access": "with each client",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 15,
      "integrations": "athenahealth; Epic; ModMed; AdvancedMD; NextGen; eClinicalWorks; Veradigm; Zenoti; AVImark; Cornerstone; Provet Cloud; HubSpot; Salesforce; Customer.io; Braze",
      "pricing_source_url": "https://www.hellopatient.com/faq",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "hostie",
      "name": "Hostie",
      "listing_url": "https://aivoiceagentvendors.com/vendors/hostie",
      "website": "https://hostie.ai",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb; mid_market; enterprise",
      "industries": "restaurants",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "Free trial offered from the site navigation and features page; length and terms not stated",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 11,
      "integrations": "OpenTable; Resy; Tock; SevenRooms; Yelp; Tripleseat; Perfect Venue; Olo; Stream; Square; Toast",
      "pricing_source_url": "https://hostie.ai/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "housecall-pro-csr-ai",
      "name": "Housecall Pro CSR AI",
      "listing_url": "https://aivoiceagentvendors.com/vendors/housecall-pro-csr-ai",
      "website": "https://www.housecallpro.com/features/ai-team/csr-ai/",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI with human backup",
      "segments": "smb",
      "industries": "home_services",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": "for AI call answering as a paid add-on to a Housecall Pro subscription, with no published price",
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": "14-day Housecall Pro free trial with Max plan features and no credit card; the pages don't say whether CSR AI call answering, a paid add-on, can be used during the trial. A CSR AI demo page lets prospects role-play a call at no cost",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "no",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "yes",
      "outbound_calls": "unconfirmed",
      "integrations_count": 1,
      "integrations": "Housecall Pro",
      "pricing_source_url": "https://www.housecallpro.com/pricing/",
      "last_verified": "2026-10-22",
      "last_changed": "2026-10-22",
      "starting_price_per": null
    },
    {
      "slug": "hyro",
      "name": "Hyro",
      "listing_url": "https://aivoiceagentvendors.com/vendors/hyro",
      "website": "https://www.hyro.ai",
      "status": "active",
      "primary_category": "customer_service",
      "categories": "customer_service; receptionist",
      "how_it_works": "AI with human backup",
      "segments": "enterprise",
      "industries": "medical",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": "by package (voice, web, scheduling and prescriptions), quoted on request",
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "yes",
      "baa_access": "as an exhibit to its license agreement, for customers who buy through resellers",
      "soc2": "unconfirmed",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 11,
      "integrations": "Epic; Salesforce; Cisco Webex; Five9; Avaya; Genesys; NICE; RingCentral; Amazon Connect; Yext; Snowflake",
      "pricing_source_url": "https://www.hyro.ai/platform/",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "intercom-fin",
      "name": "Fin Voice (formerly Intercom Fin)",
      "listing_url": "https://aivoiceagentvendors.com/vendors/intercom-fin",
      "website": "https://fin.ai",
      "status": "acquired",
      "primary_category": "customer_service",
      "categories": "customer_service",
      "how_it_works": "AI with human backup",
      "segments": "mid_market; enterprise",
      "industries": "general; ecommerce",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": "on a custom usage plan through sales that counts voice outcomes per call, with no published voice rate",
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "yes",
      "baa_access": "on eligible plans",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "unconfirmed",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 22,
      "integrations": "Intercom Phone; Amazon Connect; Talkdesk; NICE CXone; Five9; Genesys; Twilio Flex; Zoom Phone; Aircall; Dialpad; RingCentral; 8x8; Mitel; Zendesk Talk; Zendesk; Salesforce; HubSpot; Freshdesk; Shopify; Stripe; Zapier; Make",
      "pricing_source_url": "https://fin.ai/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "jobber-receptionist",
      "name": "Jobber Receptionist",
      "listing_url": "https://aivoiceagentvendors.com/vendors/jobber-receptionist",
      "website": "https://www.getjobber.com/features/ai-receptionist/",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "home_services; hvac; plumbing",
      "pricing_published": true,
      "pricing_model": "Per call",
      "pricing_basis": "a $29 monthly add-on to a Jobber plan (Core starts at $49) with a monthly conversation allowance, then $0.79 per conversation; it's included in the $499 Plus plan",
      "starting_price_usd_month": 78,
      "starting_plan": "Core plan ($49, 1 user) + Receptionist add-on ($29)",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": "14-day Jobber free trial with Grow plan features and no credit card; Jobber's help center says add-ons and dedicated phone numbers are not available during the trial, and a Receptionist demo phone line is offered",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 1,
      "integrations": "Jobber",
      "pricing_source_url": "https://www.getjobber.com/pricing/",
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    {
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      "slug": "phonely",
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      "listing_url": "https://aivoiceagentvendors.com/vendors/phonely",
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      "status": "active",
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    {
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    {
      "slug": "posh",
      "name": "Posh",
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      "status": "active",
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      "pricing_source_url": "https://www.posh.ai/voice-banking-assistant",
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    {
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      "status": "active",
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      "website": "https://www.quo.com",
      "status": "active",
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      "hipaa_baa": "unconfirmed",
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      "slug": "regal",
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      "pricing_source_url": "https://www.regal.ai/request-pricing",
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      "slug": "replicant",
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      "website": "https://www.replicant.com",
      "status": "active",
      "primary_category": "customer_service",
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      "how_it_works": "AI with human backup",
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      "industries": "home_services; insurance; financial_services; hospitality; retail; medical",
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      "pricing_model": "Quote only",
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      "how_it_works": "AI with human backup",
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      "integrations": "Clio; MyCase; HubSpot; Salesforce; Calendly; Acuity Scheduling; AppointmentCore; Appointy; Apptoto; CallRail; 8x8; 1-VoIP; AXvoice; Zapier; Make",
      "pricing_source_url": "https://smith.ai/pricing/ai-receptionist",
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      "name": "Sonant",
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      "slug": "structurely",
      "name": "21X (formerly Structurely)",
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      "website": "https://www.structurely.com",
      "status": "active",
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      "slug": "synthflow",
      "name": "Synthflow",
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      "website": "https://synthflow.ai",
      "status": "active",
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      "how_it_works": "AI only",
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      "pricing_published": true,
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      "pricing_source_url": "https://synthflow.ai/pricing",
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    {
      "slug": "talkdesk",
      "name": "Talkdesk AI Agents (Autopilot)",
      "listing_url": "https://aivoiceagentvendors.com/vendors/talkdesk",
      "website": "https://www.talkdesk.com",
      "status": "active",
      "primary_category": "customer_service",
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      "how_it_works": "AI with human backup",
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      "hipaa_baa": "yes",
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      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 18,
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      "pricing_source_url": "https://www.talkdesk.com/pricing-cxa/",
      "last_verified": "2026-10-15",
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      "starting_price_per": null
    },
    {
      "slug": "thoughtly",
      "name": "Thoughtly",
      "listing_url": "https://aivoiceagentvendors.com/vendors/thoughtly",
      "website": "https://thoughtly.com",
      "status": "active",
      "primary_category": "platform",
      "categories": "platform; outbound",
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      "industries": "education; financial_services; insurance; home_services; hvac; plumbing; electrical; roofing",
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      "hipaa_baa": "yes",
      "baa_access": "on its Enterprise plan",
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      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
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      "pricing_source_url": "https://thoughtly.com/pricing",
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    {
      "slug": "trellus",
      "name": "Trellus",
      "listing_url": "https://aivoiceagentvendors.com/vendors/trellus",
      "website": "https://www.trellus.ai",
      "status": "active",
      "primary_category": "outbound",
      "categories": "outbound",
      "how_it_works": "AI-assisted dialer (reps talk)",
      "segments": "smb; mid_market",
      "industries": "general",
      "pricing_published": true,
      "pricing_model": "Per seat",
      "pricing_basis": "on self-serve plans for individuals and quoted plans for teams; its pricing page shows two prices per plan without saying which is current",
      "starting_price_usd_month": null,
      "starting_plan": "Power",
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      "rate_includes_speech_to_text": null,
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      "hipaa_baa": "unconfirmed",
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      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 24,
      "integrations": "Salesloft; Outreach; HubSpot; Salesforce; Apollo; Pipedrive; Close; Attio; Zoho CRM; GoHighLevel; Gong Engage; Amplemarket; lemlist; Clay; Google Sheets; Quo (formerly OpenPhone); Aircall; Dialpad; RingCentral; Nextiva; Five9; Genesys Cloud; VICIdial; Vanillasoft",
      "pricing_source_url": "https://trellus.ai/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "trillet",
      "name": "Trillet",
      "listing_url": "https://aivoiceagentvendors.com/vendors/trillet",
      "website": "https://trillet.ai",
      "status": "active",
      "primary_category": "white_label",
      "categories": "white_label; receptionist; outbound",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
      "industries": "medical; legal; financial_services; government; utilities; automotive",
      "pricing_published": true,
      "pricing_model": "Per minute",
      "pricing_basis": null,
      "starting_price_usd_month": 49,
      "starting_plan": "AI Receptionist (one Trillet-branded agent for your own business)",
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      "rate_includes_speech_to_text": null,
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      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "7 days on Studio and Agency (card required; $12 usage credit on Studio, $24 on Agency)",
      "hipaa_baa": "yes",
      "baa_access": "at no extra fee on Agency and Enterprise plans, not on the $49 receptionist plan",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
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      "outbound_calls": "yes",
      "integrations_count": 24,
      "integrations": "GoHighLevel; ServiceTitan; Google Calendar; Cal.com; Zoho CRM; Salesforce; Stripe; Twilio; Telnyx; Epic; athenahealth; eClinicalWorks; NextGen; ModMed; Oracle Health; Veradigm; Tebra; DrChrono; Greenway Health; Cliniko; Halaxy; Bp Premier; MedicalDirector; Genie",
      "pricing_source_url": "https://trillet.ai/whitelabel/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "twilio-conversationrelay",
      "name": "Twilio ConversationRelay",
      "listing_url": "https://aivoiceagentvendors.com/vendors/twilio-conversationrelay",
      "website": "https://www.twilio.com/en-us/products/conversational-ai/conversationrelay",
      "status": "active",
      "primary_category": "platform",
      "categories": "platform",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
      "industries": "general",
      "pricing_published": true,
      "pricing_model": "Usage-based",
      "pricing_basis": null,
      "starting_price_usd_month": 0,
      "starting_plan": "Pay as you go",
      "per_minute_usd": 0.07,
      "rate_includes_speech_to_text": "unstated",
      "rate_includes_model": "extra",
      "rate_includes_voice": "unstated",
      "rate_includes_phone": "extra",
      "free_option": "credits",
      "free_terms": "Free trial with $15 in credits, no credit card required",
      "hipaa_baa": "yes",
      "baa_access": "with a Twilio Security Edition or Enterprise Edition account",
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "unconfirmed",
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      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 0,
      "integrations": "",
      "pricing_source_url": "https://www.twilio.com/en-us/products/conversational-ai/pricing",
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      "last_changed": "2026-10-22",
      "starting_price_per": "account"
    },
    {
      "slug": "ultravox",
      "name": "Ultravox",
      "listing_url": "https://aivoiceagentvendors.com/vendors/ultravox",
      "website": "https://www.ultravox.ai",
      "status": "acquired",
      "primary_category": "platform",
      "categories": "platform",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
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      "pricing_published": true,
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      "starting_price_usd_month": 0,
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      "rate_includes_phone": null,
      "free_option": "test",
      "free_terms": "First 30 minutes free; calls made in the web console's agent builder (playground) are not charged",
      "hipaa_baa": "yes",
      "baa_access": "on its Enterprise plan",
      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "unconfirmed",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
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      "integrations": "Twilio; Telnyx; Plivo; Exotel; Voximplant; jambonz; LiveKit; Pipecat",
      "pricing_source_url": "https://www.ultravox.ai/pricing",
      "last_verified": "2026-10-21",
      "last_changed": "2026-10-21",
      "starting_price_per": "account"
    },
    {
      "slug": "uniphore",
      "name": "Uniphore Self-Service Agent",
      "listing_url": "https://aivoiceagentvendors.com/vendors/uniphore",
      "website": "https://www.uniphore.com",
      "status": "active",
      "primary_category": "customer_service",
      "categories": "customer_service",
      "how_it_works": "AI with human backup",
      "segments": "enterprise",
      "industries": "financial_services; telecom; insurance; utilities",
      "pricing_published": false,
      "pricing_model": "Quote only",
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      "hipaa_baa": "unconfirmed",
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      "soc2": "type_2",
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      "appointment_booking": "unconfirmed",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 5,
      "integrations": "Salesforce; ServiceNow; NICE CXone; Genesys; Five9",
      "pricing_source_url": "https://www.uniphore.com/contact-center-automation-platform/features-pricing/",
      "last_verified": "2026-10-22",
      "last_changed": "2026-10-22",
      "starting_price_per": null
    },
    {
      "slug": "upfirst",
      "name": "Upfirst",
      "listing_url": "https://aivoiceagentvendors.com/vendors/upfirst",
      "website": "https://upfirst.ai",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "general; real_estate; legal; property_management; home_services; financial_services; hvac; insurance; plumbing; restaurants; salons_spas; veterinary",
      "pricing_published": true,
      "pricing_model": "Per call",
      "pricing_basis": null,
      "starting_price_usd_month": 24.95,
      "starting_plan": "Starter",
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      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "14 days, no credit card required",
      "hipaa_baa": "yes",
      "baa_access": "on its quote-based Custom plan only",
      "soc2": "unconfirmed",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 8,
      "integrations": "Google Calendar; Outlook Calendar; Calendly; Acuity Scheduling; Square; Clio; Zapier; Make",
      "pricing_source_url": "https://upfirst.ai/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "vapi",
      "name": "Vapi",
      "listing_url": "https://aivoiceagentvendors.com/vendors/vapi",
      "website": "https://vapi.ai",
      "status": "active",
      "primary_category": "platform",
      "categories": "platform; customer_service; outbound",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
      "industries": "medical; insurance",
      "pricing_published": true,
      "pricing_model": "Usage-based",
      "pricing_basis": null,
      "starting_price_usd_month": 0,
      "starting_plan": "No Success Package (usage only)",
      "per_minute_usd": 0.05,
      "rate_includes_speech_to_text": "extra",
      "rate_includes_model": "extra",
      "rate_includes_voice": "extra",
      "rate_includes_phone": "extra",
      "free_option": "credits",
      "free_terms": "$5 in free credits",
      "hipaa_baa": "yes",
      "baa_access": "as part of a $2,000-a-month HIPAA add-on",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 23,
      "integrations": "Twilio; Telnyx; Vonage; Five9; Genesys; Avaya; NICE; Talkdesk; Amazon Connect; Cisco; Zendesk; Salesforce; HubSpot; GoHighLevel; Apollo.io; Clay; Google Calendar; Google Sheets; Notion; Slack; Zapier; Make; n8n",
      "pricing_source_url": "https://vapi.ai/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "vida",
      "name": "Vida",
      "listing_url": "https://aivoiceagentvendors.com/vendors/vida",
      "website": "https://vida.io",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist; customer_service; outbound; white_label",
      "how_it_works": "AI only",
      "segments": "smb; enterprise",
      "industries": "medical; automotive; property_management; legal; home_services; financial_services; insurance; hospitality",
      "pricing_published": true,
      "pricing_model": "Per minute",
      "pricing_basis": "a monthly plan fee from $250 per agent plus usage: $0.15 per voice minute, $0.06 per outbound text and AI tokens priced by model",
      "starting_price_usd_month": 250,
      "starting_plan": "Starter",
      "per_minute_usd": 0.15,
      "rate_includes_speech_to_text": "unstated",
      "rate_includes_model": "extra",
      "rate_includes_voice": "unstated",
      "rate_includes_phone": "unstated",
      "free_option": "unconfirmed",
      "free_terms": "No free trial or free plan is mentioned; a 'Try Me' link lets visitors call or text a demo agent",
      "hipaa_baa": "yes",
      "baa_access": "with the Advanced Privacy add-on, priced through sales",
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 5,
      "integrations": "Google Calendar; athenahealth; VinSolutions; Xtime; Zapier",
      "pricing_source_url": "https://vida.io/pricing?form=partners",
      "last_verified": "2026-10-22",
      "last_changed": "2026-10-22",
      "starting_price_per": "account"
    },
    {
      "slug": "viva-ai",
      "name": "Viva AI",
      "listing_url": "https://aivoiceagentvendors.com/vendors/viva-ai",
      "website": "https://www.getviva.ai",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb; mid_market",
      "industries": "dental",
      "pricing_published": true,
      "pricing_model": "Flat monthly",
      "pricing_basis": null,
      "starting_price_usd_month": 349,
      "starting_plan": "Gold",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": "30-day risk-free trial",
      "hipaa_baa": "yes",
      "baa_access": "with each practice",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 4,
      "integrations": "Dentrix Ascend; CareStack; Cloud 9; Denticon",
      "pricing_source_url": "https://www.getviva.ai/",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "voiceaiwrapper",
      "name": "VoiceAIWrapper",
      "listing_url": "https://aivoiceagentvendors.com/vendors/voiceaiwrapper",
      "website": "https://voiceaiwrapper.com",
      "status": "active",
      "primary_category": "white_label",
      "categories": "white_label; platform",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "medical",
      "pricing_published": true,
      "pricing_model": "Flat monthly",
      "pricing_basis": null,
      "starting_price_usd_month": 0,
      "starting_plan": "PayasYouGo",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "credits",
      "free_terms": "None currently (the earlier 7-day trial has ended); PayasYouGo includes 1,000 one-time credits",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "unconfirmed",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 19,
      "integrations": "Vapi; Retell AI; ElevenLabs; Bolna; Ultravox; GoHighLevel; HubSpot; Zapier; Make; n8n; Airtable; Google Sheets; Stripe; Cal.com; Calendly; Google Calendar; Twilio; Telnyx; Zadarma",
      "pricing_source_url": "https://voiceaiwrapper.com/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    },
    {
      "slug": "voiceflow",
      "name": "Voiceflow",
      "listing_url": "https://aivoiceagentvendors.com/vendors/voiceflow",
      "website": "https://www.voiceflow.com",
      "status": "active",
      "primary_category": "platform",
      "categories": "platform; customer_service; white_label",
      "how_it_works": "AI only",
      "segments": "mid_market; enterprise",
      "industries": "general",
      "pricing_published": false,
      "pricing_model": "Usage-based",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "Free trial, no credit card required (agencies and partners track)",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 18,
      "integrations": "Zendesk; Salesforce; HubSpot; Shopify; Airtable; Google Sheets; Gmail; Twilio; Vonage; Telnyx; Make; Intercom; Freshdesk; ServiceNow; NICE; Genesys; Five9; Amazon Connect",
      "pricing_source_url": "https://www.voiceflow.com/pricing",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-22",
      "starting_price_per": null
    },
    {
      "slug": "weave-ai-receptionist",
      "name": "Weave AI Receptionist",
      "listing_url": "https://aivoiceagentvendors.com/vendors/weave-ai-receptionist",
      "website": "https://www.getweave.com/ai-receptionist/",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "dental",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": null,
      "hipaa_baa": "yes",
      "baa_access": "as an addendum to its client agreement, which doesn't name the AI receptionist",
      "soc2": "unconfirmed",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 0,
      "integrations": "",
      "pricing_source_url": "https://www.getweave.com/plans/",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": null
    },
    {
      "slug": "yellow-ai",
      "name": "Yellow.ai",
      "listing_url": "https://aivoiceagentvendors.com/vendors/yellow-ai",
      "website": "https://yellow.ai",
      "status": "active",
      "primary_category": "customer_service",
      "categories": "customer_service",
      "how_it_works": "AI with human backup",
      "segments": "enterprise",
      "industries": "financial_services; insurance; medical; utilities; retail; ecommerce",
      "pricing_published": false,
      "pricing_model": "Quote only",
      "pricing_basis": null,
      "starting_price_usd_month": null,
      "starting_plan": null,
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": "No voice trial is described. The platform has a Free plan (the pricing page shows 1 bot, 2 channels and 100 MTU per month), but Yellow.ai's docs list the SMS and Voice channels as not available on the Freemium plan.",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "unconfirmed",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "yes",
      "integrations_count": 5,
      "integrations": "Genesys; Avaya; Ameyo; Twilio; Freshchat",
      "pricing_source_url": "https://yellow.ai/pricing/",
      "last_verified": "2026-10-21",
      "last_changed": "2026-10-21",
      "starting_price_per": null
    },
    {
      "slug": "yelp-host",
      "name": "Yelp Host",
      "listing_url": "https://aivoiceagentvendors.com/vendors/yelp-host",
      "website": "https://business.yelp.com/restaurants/products/yelp-host/",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb",
      "industries": "restaurants",
      "pricing_published": true,
      "pricing_model": "Flat monthly",
      "pricing_basis": "a flat monthly fee: $249 on Basic (with call limits) or $399 on Plus (unlimited calls)",
      "starting_price_usd_month": 249,
      "starting_plan": "Basic",
      "per_minute_usd": null,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "Free for up to 30 days per Yelp's Host page; Yelp's Guest Manager page separately offers 'up to 60 days free' without saying which product it covers",
      "hipaa_baa": "unconfirmed",
      "baa_access": null,
      "soc2": "unconfirmed",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "unconfirmed",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 3,
      "integrations": "Yelp Guest Manager; OpenTable; Stream",
      "pricing_source_url": "https://business.yelp.com/restaurants/yelp-restaurants-pricing/",
      "last_verified": "2026-10-21",
      "last_changed": "2026-10-21",
      "starting_price_per": "account"
    },
    {
      "slug": "zendesk-ai-agents",
      "name": "Zendesk voice AI agents",
      "listing_url": "https://aivoiceagentvendors.com/vendors/zendesk-ai-agents",
      "website": "https://www.zendesk.com/service/ai/ai-agents/voice/",
      "status": "active",
      "primary_category": "customer_service",
      "categories": "customer_service",
      "how_it_works": "AI with human backup",
      "segments": "smb; mid_market; enterprise",
      "industries": "general",
      "pricing_published": true,
      "pricing_model": "Per seat",
      "pricing_basis": "per human agent seat, from $55 a month billed annually, plus $1.50 to $2.00 per automated resolution, $0.005 a minute while the AI agent is connected, and telephony",
      "starting_price_usd_month": 55,
      "starting_plan": "Suite Team",
      "per_minute_usd": 0.005,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "unconfirmed",
      "free_terms": "14 days (Suite Professional features); whether voice AI agents can be used during the trial is not stated",
      "hipaa_baa": "yes",
      "baa_access": "with the Advanced Compliance add-on for AI features; voice AI scope isn't stated",
      "soc2": "type_2",
      "spanish": "unconfirmed",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 2,
      "integrations": "Zendesk Talk; Zendesk Support",
      "pricing_source_url": "https://www.zendesk.com/pricing/",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "user"
    },
    {
      "slug": "zoom-virtual-agent-receptionist",
      "name": "Zoom Virtual Agent Receptionist",
      "listing_url": "https://aivoiceagentvendors.com/vendors/zoom-virtual-agent-receptionist",
      "website": "https://www.zoom.com/en/products/voip-phone/features/ai-receptionist/",
      "status": "active",
      "primary_category": "receptionist",
      "categories": "receptionist",
      "how_it_works": "AI only",
      "segments": "smb; mid_market",
      "industries": "medical; dental; veterinary; retail; insurance; salons_spas; automotive; plumbing; home_services; restaurants; real_estate; fitness; legal; property_management; financial_services",
      "pricing_published": true,
      "pricing_model": "Flat monthly",
      "pricing_basis": null,
      "starting_price_usd_month": 25,
      "starting_plan": "Receptionist with Any Phone (standalone, billed annually)",
      "per_minute_usd": 0.25,
      "rate_includes_speech_to_text": null,
      "rate_includes_model": null,
      "rate_includes_voice": null,
      "rate_includes_phone": null,
      "free_option": "trial",
      "free_terms": "Free trial offered for both the standalone plan and the Zoom Phone bundle (length not stated)",
      "hipaa_baa": "yes",
      "baa_access": "for HIPAA covered entities; it doesn't say which services the BAA covers",
      "soc2": "type_2",
      "spanish": "yes",
      "appointment_booking": "yes",
      "warm_transfer": "yes",
      "live_receptionists": "no",
      "outbound_calls": "unconfirmed",
      "integrations_count": 7,
      "integrations": "Zoom Scheduler; Google Calendar; Outlook Calendar; Calendly; Salesforce; HubSpot; Microsoft Dynamics",
      "pricing_source_url": "https://zoom.us/pricing/virtual-agent",
      "last_verified": "2026-10-15",
      "last_changed": "2026-10-15",
      "starting_price_per": "account"
    }
  ]
}
